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Hexagon Safety & Infrastructure’s Public Safety App Featured in the Microsoft Patrol Car

15.11.2017 0:30  

A public safety app from Hexagon Safety & Infrastructure that improves the efficiency and safety of first responders is featured in the Microsoft patrol car this week at Smart City Expo World Congress, the leading international event for smart cities. The combined technologies demonstrate how cloud-based and connected solutions can make cities safer and police more productive.

Hexagon’s Intergraph Mobile Responder provides mobile dispatching workflows for first responders via a native app for Microsoft Windows devices. It is installed on a rugged laptop and displayed on a touchscreen in the Microsoft patrol car, a platform for cloud-connected digital patrol solutions that improve incident response and public safety.

During Smart City Expo World Congress, Hexagon is demonstrating how its portfolio works across three areas essential to every smart city: digital, safe and connected. A Microsoft CityNext partner, Hexagon is featuring its safe city capabilities, including mobile working solutions that empower personnel and increase situational awareness while enhancing efficiency and service delivery.

“With safe city-ready components that easily plug into new or existing information technologies and solutions, Hexagon can help customers advance their capabilities and deliver on safe city goals,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Safe cities are all about connectivity and collaboration. The Microsoft patrol car, featuring Intergraph Mobile Responder, provides a significant leap forward for law enforcement operations.”

Earlier this year, Hexagon selected Microsoft Azure as the cloud platform for its next-generation public safety and security products. These products will help improve public safety performance through highly productive, easy-to-use interfaces and workflows that are simple to deploy and maintain via Azure.

“Microsoft is excited to partner with Hexagon to help drive the next wave of innovative connected city solutions,” said Trudy Norris-Grey, Managing Director, Microsoft CityNext. “As technology and urbanization continue to change the way governments interact with citizens, Microsoft CityNext is leveraging the trusted Azure platform to help cities remain connected and offer problem-solving solutions. From better transit management and safer roads to reduced crime and increased energy efficiency, cloud technology is helping cities to empower its citizens and create the connected society of the future.”

A global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Safe City Framework

14.11.2017 4:00  

Hexagon Safety & Infrastructure unveiled its Safe City Framework at Smart City Expo World Congress, the leading international event for smart cities. Hexagon’s Safe City Framework offers flexibility to support solutions that advance capabilities, while being practical to implement within a city’s new or existing information and communications technology (ICT) infrastructure.

Hexagon has been independently assessed as the global market leader for computer-aided dispatch (CAD) and geographic information system (GIS) software in control rooms and offers an extensive portfolio of solutions and domain expertise for other vital public services. Hexagon’s integrated solutions and coordinated capabilities amplify the benefits and impact of individual software applications to improve public services operations, increase citywide cooperation and expand stakeholder engagement.

“Cities must not only protect people and property, but also economic activity, the environment and the public perception of the city as a safe place to live, work and visit,” said Steven Cost, president, Hexagon Safety & Infrastructure. “Hexagon provides the connectivity, collaboration and intelligence essential to making cities safer and more resilient.”

Hexagon’s solutions serve thousands of communities around the world, from mega cities like New York City and São Paulo to entire countries, like Germany and New Zealand. Supported by an extensive technology and implementation partner eco-system, and with safe city-ready components that advance city capabilities, Hexagon is uniquely positioned to realize customers’ safe city strategies.

These safe city components and capabilities include:

  • Data mining and analytics solutions that help identify and mitigate risk and improve resource management and operational efficiency.
  • Sensor and video intelligencesolutions that improve operational capability to detect, assess and respond to incidents.
  • Citizen reporting solutions that improve the ease and speed with which the public can request assistance and provide information.
  • Next Gen 911/112 call-taking and dispatching solutions that manage communications and critical information from multimedia sources and coordinate and track resources and situations in real time.
  • Multi-agency resource management solutions that provide the information and capabilities to optimize resources across services and jurisdictions.
  • Infrastructure management solutions that optimize planning and operations to better understand the condition of assets, minimize disruption to vital services and expedite recovery.
  • Incident command system solutions that enable collaboration between emergency services and other city services for faster, more efficient and effective major incident planning, response, recovery and mitigation.
  • Mobile working solutions that empower personnel and increase situational awareness, while enhancing efficiency and service delivery.
  • Digital records and evidence solutions that collect and manage information about people, places and incidents to aid evidence-based investigations and decision-making.
  • Dashboards and reporting solutions that make information accessible, interactive and fact-based for greater insight, visibility and engagement.

During Smart City Expo World Congress, Hexagon is demonstrating how its portfolio works across three areas essential to every smart city: digital, safe and connected. Hexagon will demonstrate its safe city capabilities in its own exhibit area, as well as alongside its partners Microsoft and Huawei, while Cost will speak of the challenges facing urban areas during the panel discussion, “Bend Not Break: Preparing Our Cities to Respond to Emergencies and Disasters.”

Saudi Ministry of Interior Supports Hajj and Umrah Safety with Hexagon Safety & Infrastructure’s Intergraph Computer-Aided Dispatch Solution

24.10.2017 10:00  

The Kingdom of Saudi Arabia Ministry of Interior supported the safety of pilgrims and residents during the Hajj and Umrah seasons of 2016 and 2017 by deploying Hexagon Safety & Infrastructure’s Intergraph Computer-Aided Dispatch (I/CAD) solution. The incident management system helps the ministry’s public safety and security agencies manage emergency calls for service using a single emergency number (911).

To improve security and safety for the citizens of Saudi Arabia, the ministry began working in 2015 to implement the Unified Security Operations Center (911) in Makkah, the first province-wide emergency call taking and dispatching system. To support this project, the ministry needed a scalable and reliable incident management system -- one that was already proven in the field by many agencies and users.

The ministry selected Hexagon’s I/CAD suite, and the system was put into operation in the summer of 2016. The solution centralized the operation of more than 40 operation centers across the Makkah province into the Unified Security Operations Center (911), thus providing a comprehensive and centralized response system for the entire province, including the cities of Holy Makkah, Jeddah and Taif.

The solution helps improve police and civil defense response for citizens and pilgrims during typical incidents and major events like Hajj and Umrah. Through unified call handling for its Police Patrol, Traffic and Civil Defense sectors and the Road Security Special Forces, the ministry’s personnel manage about 43,000 calls per day during Umrah season operations and about 61,000 during the Hajj.

The ministry is very happy with the Unified Security Operations Center (911) in Makkah, and the experience in Makkah provides the ministry with a model for expansion of such 911 centers to other provinces.

“We are honored to support the Ministry of Interior’s efforts to implement 911 services in Makkah and across other provinces,” said Steven Cost, president, Hexagon Safety & Infrastructure. “The ability of our system to handle both day-to-day incidents and major events like Hajj and Umrah is a key factor in helping to ensure smooth public safety operations and support the ministry’s mission.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Name change of Intergraph (Schweiz) AG and relocation

23.10.2017 10:16  

On 23 October 2017, Intergraph (Schweiz) AG will become HxGN Schweiz AG and will be listed in the commercial register of Switzerland. The name change of the legal entity represents an alignment with the Swiss company’s parent company, Hexagon. HxGN (pronounced, “Hexagon”) is a registered trademark of Hexagon in Switzerland.

HxGN Schweiz AG will take over the contractual rights and obligations of the previous Intergraph (Schweiz) AG toward all contracting parties. Under the umbrella of HxGN Schweiz AG, the businesses Hexagon Safety & Infrastructure, Hexagon PPM and a/m/t software service ag, a wholly owned subsidiary of Hexagon, will continue to operate as usual.

Hexagon’s continuous growth in Switzerland also calls for larger premises. On 23 October 2017, the official principal office will move from Dietikon to Zurich Altstetten. a/m/t software service ag will also move from its current location in Winterthur to the joint office in Zurich Altstetten in February 2018.

The new address in Zurich Altstetten is:

HxGN Schweiz AG
Flurstrasse 55
8048 Zurich, Switzerland
Phone: +41 43 322 46 46
E-mail: info-switzerland@hexagonsi.com

HxGN Schweiz AG operates primarily in the safety and infrastructure arenas through mission-critical and business-critical solutions for governments, public safety authorities, utilities and transportation providers.

“In 2010, Hexagon AB acquired Intergraph Corporation and the subsidiary in Switzerland,” says Marc Haenni, managing director, HxGN Schweiz AG. “After a transitional period, we are renaming our national legal entities in Europe now. With our new company name, we will continue to represent continuity, quality and agility. Our company’s strategic orientation, as well as the contact persons for our customers and partners, will remain the same.”

“More is changing than just the name of our PPM business”, says Philippe Marceau, Executive Vice President EMIA, Hexagon PPM. “This change represents a closer alignment with Hexagon that will open up new doors to truly leverage the depth and breadth of Hexagon’s innovations and technological capabilities for both us and our clients in the region.”

Hexagon Safety & Infrastructure Supports Zurich’s Public Transportation Network

18.10.2017 21:46  

Zurich Public Transport (VBZ) has selected Hexagon Safety & Infrastructure’s public transport GIS solution to improve infrastructure data quality and access in Switzerland’s largest city. Hexagon’s Geographic Transportation Asset Management System (GeoTrAMS) will provide VBZ with a central database, standard workflow-driven applications and organization-wide access to geospatial information and capabilities.

VBZ’s 2,500 employees operate 76 tram and bus lines on a 510-kilometer network. Currently, data for rail, switches, stops and overhead traction wire is available in computer-aided design (CAD) format, and their evaluation is a time-consuming process.

“A state-of-the-art transportation network is crucial in Zurich, where we are tackling the challenges of urban mobility,” said Christian Heimlicher, project manager, VBZ. “VBZ will use Hexagon’s GeoTrAMS software to create a municipal public transport system that improves data quality and is accessible to more people.”

VBZ rail vehicles travel 90,000 kilometers and serve more than 900,000 passengers each day. Up to 400 vehicles run simultaneously on Zurich’s transportation network, intelligently organized and monitored by a 24/7 command and control room that analyzes traffic throughout the day.

The solution, which includes Hexagon’s GEOS Pro cadaster software, will improve VBZ’s data quality, management, visualization and access. It will also automate reporting to the Swiss Federal Office of Transport, which will save personnel time and resources.

“Hexagon is the only regional vendor with a proven, cost-effective, standard solution that covers all the specific needs of municipal public transport agencies,” said Marc Haenni, country manager for Hexagon Safety & Infrastructure in Switzerland. “We’re pleased that VBZ has selected GeoTrAMS, and we look forward to more transport agencies joining our user community.”

Hexagon developed GeoTrAMS in the German-speaking region for rail-bound transportation. Users include public transport operators in Stuttgart, Frankfurt/Main, in the Rhine Neckar metropolitan region - Heidelberg, Mannheim and Ludwigshafen (Germany), Basel (Switzerland) and Linz (Austria).

Hexagon Safety & Infrastructure’s proven, integrated transportation solutions help operators balance multiple factors – from safety and capacity to quality of service – to achieve success. Hexagon serves some of the world’s largest rail and transit systems, including Deutsche Bahn and the New York Metropolitan Transit Authority.

Frequentis and Hexagon Safety & Infrastructure Selected for Nationwide Integrated Command Centers in Austria (Project ELKOS)

2.10.2017 9:30  

Frequentis and Hexagon Safety & Infrastructure have been selected to supply mission-critical technologies for the “ELKOS Austria” project, a nationwide, unified command and communication system. The companies will also support the refurbishment of the current control and command system at the warning center in Lower Austria.

Over the next few years, a central command and communication system for the federal police will be implemented for all of Austria, with the Federal Ministry of the Interior acting as contracting entity. The implementation will also support the fire brigades in Lower Austria, for which the Lower Austria State Administration acts as contracting party.

ELKOS is a crucial element for streamlining the incident management processes for public safety personnel in Austria. It provides the federal police and its nationwide control centers with the necessary technical foundation to ensure safe, reliable and efficient cooperation between different agencies and enable nationwide sharing of information. The joint project supports the Lower Austrian fire brigades (Feuerwehr Niederösterreich) in modernizing its alarm infrastructure, Lower Austria thus being the first cooperation partner for the Ministry of the Interior.

The project is an important step toward a flexible, expandable and fully integrated command center infrastructure in Austria. The new infrastructure is designed to support the federal police’s business and tactical challenges and will ensure permanent sourcing and operating synergies between the federal and state administrations. With the new solution, public safety and security agencies will be able to successfully handle growing global threats – such as terror attacks.

The system is based on an integrated solution of the two consortium partners: Frequentis, the global leader in command center communications, and Hexagon Safety & Infrastructure, the global leader in computer-aided dispatch solutions. The Austrian Frequentis company, based in Vienna, served as leader of the consortium – successfully applying its 70 years’ experience in developing communications tools for public safety control centers. For nearly 30 years, Hexagon has been providing computer-aided dispatch systems for public safety organizations around the world.

The integrated solution selected for the ELKOS project is currently deployed by the three state disaster control agencies in Vienna, Styria and Vorarlberg, among many other international customers. It combines three leading products for speech communications, command and control, and incident command. The comprehensive capabilities enable police and rescue agencies to maintain reliable and efficient workflows in their daily operations as well as during major events

Frequentis will provide its multi-media collaboration platform 3020 LifeX. This innovative public safety solution emphasizes the investment’s future reliability for new media and technologies -- such as eCall, NG112 emergency calls (featuring GPS data, real time messaging, images and more), video data (CCTV) and LTE broadband – that can be integrated into the platform as needed. Frequentis’ CEO Hannes Bardach said, “Internationally, we have provided many command center solutions for public safety and security agencies, among them the largest police center in Europe for London’s police agency, Scotland Yard. We are excited to use our expertise in our national market in the visionary ELKOS project.”

Hexagon will implement its leading Intergraph Computer-Aided Dispatch (I/CAD) and Intergraph Planning & Response software, which will support call-taking and dispatching for day-to-day incidents, as well as planning and coordination of major incidents and events. “We are pleased to contribute to the security of the Austrian population and help improve public safety throughout the country,” said Maximilian Weber, Senior Vice President, EMEA at Hexagon Safety & Infrastructure. “The federal police, the Lower Austria State Administration, and the fire brigades in Lower Austria will benefit from systems that have been proven across Austria and around the world.”

 

Hexagon Receives Recognition from Huawei for Safe City Solution

8.9.2017 11:00  

Hexagon AB, a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications, received the “Best Developer Partner Award” and the “Business Win-Win Award” at Huawei Connect 2017 this week. This expo and forum brings together global IT leaders with the industries Huawei serves.

With most of the world’s population living in cities, Hexagon and Huawei have collaborated on the first end-to-end Safe City solution. Hexagon received the awards for its work to develop, market and sell the joint solution with Huawei. The solution has been chosen to solve safe city challenges across multiple projects in 8 countries so far.

“To solve a challenge as great as urban safety and security requires a strong partnership between suppliers of mission-critical technologies,” said Hexagon President and CEO Ola Rollén. “Hexagon is honoured to receive recognition for the progress we have made to provide cities with the technologies they need to become safer and more resilient.”

The joint Safe City solution improves interagency collaboration to better predict, prepare for and respond to urban-area challenges, from day-to-day incidents to major emergencies. Combing technologies from Hexagon and Huawei, it provides cities with a common operating picture, command-and-control capabilities, video analytics, eLTE devices and more.

For further information, please contact:

Maria Luthström, Investor Relations Manager, Hexagon AB, +46 8 601 26 27, ir@hexagon.com
Kristin Christensen, Chief Marketing Officer, Hexagon AB, +1 404 554 0972, media@hexagon.com

Hexagon Safety & Infrastructure Selects Microsoft Azure for New Public Safety and Security Cloud Products

15.6.2017 14:00  

Hexagon Safety & Infrastructure has selected Microsoft Azure as the cloud platform for its next-generation public safety and security products. These products will help to radically reduce the total cost of ownership (TCO) for mission-critical IT and enable public safety agencies and security operators to adapt to changing needs faster and more effectively.

Hexagon’s new software-as-a-service (SaaS) products will enable customers to provision public safety and security solutions without complex hardware and software procurements. Having been built natively on Azure, Hexagon’s public safety and security products will take advantage of Azure’s platform-as-a-service (PaaS) to expedite development and deliver better capabilities than applications built from generic code and hosted in the cloud.

“The public safety and security industries are in transition, and they need partners and systems they can trust to help them adapt to new threats and growing demands,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Microsoft Azure provides options for public, private and hybrid clouds, which support the varying stages of cloud adoption across organizations. Currently, Azure has more regions and the most comprehensive compliance certifications of any public cloud provider making it an ideal foundation on which Hexagon can build its task-focused public safety and physical security applications.”

Hexagon will release its first SaaS product later this year for physical security and monitoring. Hexagon’s next-generation public safety and security applications will deliver improved performance, usability and flexibility. Informed by extensive user experience research, they will feature highly productive, easy-to-use interfaces and workflows that are simple to deploy and maintain via Azure.

“Microsoft Azure provides Hexagon with a robust and secure platform for it to help public safety agencies and security operators adapt to a rapidly changing industry,” said Nicole Herskowitz, senior director of product marketing, Azure, Microsoft Corp. “As organizations continue to transition critical services to the cloud, we are pleased to support Hexagon and see its commitment to Azure.”

A global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Public Safety Reporting Application

15.6.2017 12:00  

Hexagon Safety & Infrastructure has launched Intergraph InSight Reporting, a platform for quickly building and sharing interactive public safety agency reports and dashboards. It delivers data models and pre-built reports for Intergraph Computer-Aided Dispatch (I/CAD) and also connects to third-party data sources.

Unveiled at HxGN LIVE, Hexagon’s international conference, Intergraph InSight Reporting removes the reliance on specialist data management and analysis skills to prepare source data and develop reports, reducing costs and enabling agencies to respond quicker to their stakeholders’ needs. It increases awareness and improves communication through clear reports delivered automatically or on demand. It also delivers deeper insight by leveraging multiple data sources without additional licensing fees and restrictions.

“Agencies hold a great deal of data in their public safety systems. But they struggle to extract and share information to better understand and address complex issues,” said Steve Marz, vice president of product management, Hexagon Safety & Infrastructure. “Intergraph InSight Reporting provides an ideal platform to organize information comprehensively into interactive reports and dashboards. It makes reporting much simpler and easier.”

Intergraph InSight Reporting features more than 25 pre-built, standard reports. Users can also build custom dashboards and a wide variety of interactive reports, leveraging Microsoft Report Builder and Power BI. The application seamlessly populates data from I/CAD, and users can easily integrate third-party data sources into their custom reports and dashboards.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Bayernwerk Receives Innovation Award from Hexagon Safety & Infrastructure

14.6.2017 14:00  

Hexagon Safety & Infrastructure presented Bayernwerk with an Icon Award for Bayernwerk’s efforts to improve the management of its vast electric and gas network. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award, presented for visionary use of software to significantly benefit customers and communities.

Bayernwerk is the largest electric and gas distribution network operator in Bavaria and one of the largest in Germany, serving more than 2 million customers. Formed from the merger of five regional utility companies, Bayernwerk’s predecessor companies operated six different geographic information systems (GIS) of mixed data quality. To ensure efficient network management and support various technical workflows, the company needed to provide standardized access to a unified database. This required importing data from the legacy systems and improving data quality by converting all of it to vector format.

Bayernwerk standardized on Hexagon’s Intergraph G/Technology suite, including the pre-configured G!NIUS data models, as the platform to migrate and consolidate legacy data and create a unified network model. Today, 1,400 employees working from the utility’s 19 regional centers use the system to input changes and obtain network information. Hexagon’s solutions are at the heart of Bayernwerk’s activities, supporting planning and analysis, design and construction, maintenance, fault management and network calculation. These capabilities help streamline data access, improve decision-support companywide, and reduce operating costs. Hexagon’s solutions also help Bayernwerk manage the transition to renewable energy. The company’s territory contains more installed photovoltaic capacity than the entire United States.

“Bayernwerk is an innovator in its use of utility GIS solutions to power network planning and operations, including Germany’s transition to renewable energy,” said Steven Cost, president, Hexagon Safety & Infrastructure. “We are proud of our long-time partnership with Bayernwerk and congratulate the company on its 2017 Icon Award.”

Bayernwerk joins Bell Canada, U.S. Marine Corps Systems Command and Uttar Pradesh Police as 2017 Icon Award winners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Bell Canada Receives Award for Fiber Networks from Hexagon Safety & Infrastructure

14.6.2017 14:00  

Hexagon Safety & Infrastructure presented Bell Canada with an Icon Award for Bell’s efforts to increase high-speed internet access in its service territory through quicker rollout of fiber networks. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award, presented for visionary use of software to significantly benefit customers and communities.

Bell Canada is a major telecommunications company in Canada. In response to increasing customer expectations for faster broadband services, such as residential and business Internet, residential and business television, video on demand and data services, Bell has been investing hundreds of millions of dollars annually upgrading its infrastructure with fiber. However, as the rollout of fiber networks increased, legacy systems and practices failed to keep pace with demand. Bell designers worked with a number of local computer-aided design tools and needed to recreate “as-build” plans in the geographic information system (GIS), which introduced delays in updating engineering records.

Bell selected Hexagon’s Intergraph G/Technology Fiber Optic Works to better manage its fiber networks. With it, Bell has improved productivity by reducing redundant data entry and eliminating paper plans. A key component is the system’s “fiber design assist” functionality, which enables rapid, automated fiber design with minimal user interaction. By reducing the time from network design to provisioned service, Bell can deliver high-speed access to customers quickly, thus improving its competitiveness.

“Bell Canada is a pioneer in its use of fiber design automation,” said Steven Cost, president, Hexagon Safety & Infrastructure. “We are proud to support Bell’s efforts to improve access to high-speed internet service and congratulate the company on its 2017 Icon Award.”

Bell joins Bayernwerk, U.S. Marine Corps Systems Command and Uttar Pradesh Police as 2017 Icon Award winners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Marine Corps Systems Command Receives Award for Emergency Response System from Hexagon Safety & Infrastructure

14.6.2017 14:00  

Hexagon Safety & Infrastructure presented Marine Corps Systems Command (MCSC) with an Icon Award for its efforts to improve emergency response capabilities at U.S. Marine Corps bases globally. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award, presented for visionary use of software to significantly benefit citizens and communities.

In 2009, a gunman opened fire at Fort Hood, Texas, killing 13 people and injuring more than 30 others. Soldiers and Fort Hood emergency personnel saved many lives that day, but the incident exposed gaps in the military’s emergency response model. Following the incident, the U.S. Secretary of Defense undertook a complete study and ordered the U.S. Armed Forces to address shortfalls in their response systems. MCSC was tasked with addressing the Secretary’s requirements.

MCSC chose to implement a comprehensive solution called the Consolidated Emergency Response System (CERS). Foundational to the solution is Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system, delivered by Hexagon US Federal, an independent subsidiary of Hexagon Safety & Infrastructure serving the U.S. federal government. I/CAD is being implemented at 13 Marine Corps sites, including three bases outside the U.S. Hexagon’s solution successfully incorporates the previously fielded Motorola Solutions, Inc. Enhanced 911 (E911) system into a fully integrated emergency response coordination capability. Most Marine Corps personnel, their families, and others on base will be protected by the solution, which increases the effectiveness of law enforcement and fire and rescue personnel and reduces response times.

“We are honored to support the CERS solution,” said Steven Cost, president, Hexagon Safety & Infrastructure. “Hexagon Safety & Infrastructure congratulates the MCSC on its 2017 Icon Award.”

MCSC joins Bayernwerk, Bell Canada and Uttar Pradesh Police as 2017 Icon Award winners.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Receives Award for UP 100 from Hexagon Safety & Infrastructure

14.6.2017 14:00  

Hexagon Safety & Infrastructure presented Uttar Pradesh Police with an Icon Award for the police force’s efforts to improve emergency response for 220 million citizens in the state of Uttar Pradesh, India. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award, presented for visionary use of software to significantly benefit citizens and communities.

Uttar Pradesh Police is the largest police force in India and among the largest in the world, with 250,000 police officers in 75 districts. The organization serves a population of more than 220 million spread over 243,000 square kilometers. Since there was no standardized, coordinated system in place to ensure timely police response to incidents, Uttar Pradesh Police set out to revolutionize public safety through UP 100, a comprehensive response system that could serve the needs of the entire state. To support this project, the police force needed a scalable and reliable incident management system -- one that was already proven in the field by a large number of agencies and users.

Uttar Pradesh Police selected Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) suite for UP 100. Two hundred fifty call-takers, 150 dispatchers and thousands of field officers use I/CAD applications to respond to citizen needs. Before UP 100, police received around 3,500 calls per day across the entire state. Now event volume is about 18,000 per day and call volume is about 100,000 per day, and police expect those to greatly expand as the system becomes more familiar to citizens. During the Holi celebration, police created more than 25,000 events in a day, and received more than 50,000 calls over three days. Rural areas are benefitting the most, where response times have been cut in half.

“Uttar Pradesh Police has become a role model for other police organizations to follow – in India and beyond,” said Steven Cost, president, Hexagon Safety & Infrastructure. “We are honored to support Uttar Pradesh Police and the very important UP 100 project and congratulate the agency on its 2017 Icon Award.”

Uttar Pradesh Police joins Bayernwerk, Bell Canada, and the U.S. Marine Corps Systems Command as 2017 Icon Award winners.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Launches New Computer-Aided Dispatch Application

14.6.2017 12:00  

Hexagon Safety & Infrastructure has launched Intergraph OnCall Dispatcher for I/CAD, a new thin-client application for its industry-leading Intergraph Computer-Aided Dispatch (I/CAD) system that provides core call-taking and dispatching capabilities via browsers. Unveiled at HxGN LIVE, Hexagon’s international conference, Intergraph OnCall Dispatcher for I/CAD features a highly productive, easy-to-use interface and workflows that are simple to deploy and maintain across multiple sites.

Intergraph OnCall Dispatcher for I/CAD extends dispatching capabilities to remote, supervisory and occasional-use roles to deliver wider incident management support at significantly lower cost than full call-taking and dispatching seats. Its ease of use, scope of capabilities and wider choice of hardware options enable Intergraph OnCall Dispatcher for I/CAD to support use cases outside of the primary call-taking and dispatching conducted at the public safety answering point (PSAP). Applications include mobile dispatch, management roles, and call-taking and dispatching at remote facilities such as police and fire stations.

Intergraph OnCall Dispatcher for I/CAD also enables smaller agencies to leverage the capabilities and benefits of a shared dispatch system without the capital and operational costs of installed clients or virtualization. And in situations where a PSAP becomes inoperative during a disaster, it provides a rapidly deployable contingency dispatching client, increasing resilience and ensuring continuity of operations.

“Intergraph OnCall Dispatcher for I/CAD opens up new possibilities for mobile and occasional users or smaller agencies looking to leverage a shared system,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “We’ve spent a lot of time sitting with dispatchers and studying how they do their jobs. The work they do is critical, and the job is demanding. The information they receive must be clear and concise, and the workflows seamless. Intergraph OnCall Dispatcher for I/CAD focuses on the needs of the user like never before.”

Intergraph OnCall Dispatcher for I/CAD leverages a de-cluttered, dynamic map and adaptive user interface to focus attention on critical information, while providing immediate access to supplementary information and tools on demand. It improves response time and accuracy by streamlining workflows and reducing user interaction.

Upcoming Intergraph OnCall for I/CAD products will include such highly productive interfaces and workflows. They are a gateway to innovation and Hexagon’s next-generation public safety products that will release in the near future.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Launches New Computer-Aided Dispatch Application

14.6.2017 12:00  

Hexagon Safety & Infrastructure has launched Intergraph OnCall Dispatcher, a new thin-client application for its industry-leading Intergraph Computer-Aided Dispatch (I/CAD) system that provides core call-taking and dispatching capabilities via browsers. Unveiled at HxGN LIVE, Hexagon’s international conference, Intergraph OnCall Dispatcher features a highly productive, easy-to-use interface and workflows that are simple to deploy and maintain across multiple sites.

Intergraph OnCall Dispatcher extends dispatching capabilities to remote, supervisory and occasional-use roles to deliver wider incident management support at significantly lower cost than full call-taking and dispatching seats. Its ease of use, scope of capabilities and wider choice of hardware options enable Intergraph OnCall Dispatcher to support use cases outside of the primary call-taking and dispatching conducted at the public safety answering point (PSAP). Applications include mobile dispatch, management roles, and call-taking and dispatching at remote facilities such as police and fire stations.

Intergraph OnCall Dispatcher also enables smaller agencies to leverage the capabilities and benefits of a shared dispatch system without the capital and operational costs of installed clients or virtualization. And in situations where a PSAP becomes inoperative during a disaster, it provides a rapidly deployable contingency dispatching client, increasing resilience and ensuring continuity of operations.

“Intergraph OnCall Dispatcher opens up new possibilities for mobile and occasional users or smaller agencies looking to leverage a shared system,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “We’ve spent a lot of time sitting with dispatchers and studying how they do their jobs. The work they do is critical, and the job is demanding. The information they receive must be clear and concise, and the workflows seamless. Intergraph OnCall Dispatcher focuses on the needs of the user like never before.”

Intergraph OnCall Dispatcher leverages a de-cluttered, dynamic map and adaptive user interface to focus attention on critical information, while providing immediate access to supplementary information and tools on demand. It improves response time and accuracy by streamlining workflows and reducing user interaction.

Upcoming Intergraph OnCall products will include such highly productive interfaces and workflows. They are a gateway to innovation and Hexagon’s next-generation public safety products that will release in the near future.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Launches Incident Command System Application

13.6.2017 12:00  

Hexagon Safety & Infrastructure has launched Intergraph Planning & Response, an application for managing major incidents and events. The system integrates and coordinates resources, procedures and communications during large-scale emergencies, natural disasters, festivals, sporting events and more. It supports individual or multiple agencies and works across jurisdictions and tiers of command.

Formerly a regional Hexagon product, Intergraph Planning & Response has been updated with new features, including a mobile app, and is now globally available. Unveiled at HxGN LIVE, Hexagon’s international conference, Intergraph Planning & Response comprehensively fulfills incident command system (ICS) requirements. It harnesses the collective capabilities of diverse responders and provides a single source of information throughout the entire life cycle for safe, efficient and effective operations.

Unlike applications that only support specific capabilities or stages of major incident and event management, Intergraph Planning & Response is a single, unified solution for all agencies, needs and stages of operation. It supports single or unified incident command: on-scene, in tactical operations centers and at emergency operations centers.

Intergraph Planning & Response enables a highly diverse group of public and private-sector agencies, which may rarely work together, to operate as a coherent team with common purpose and direction. It provides overarching command, coordination and oversight without changing the systems and processes responders rely on in their day-to-day operations.

“The scale and complexity of major incidents and events set them apart from routine incident management. Incident command system standards and protocols provide a framework for overcoming these challenges, but agencies also need comprehensive tools to put ICS into action as efficiently as possible,” said Steve Marz, vice president of product management, Hexagon Safety & Infrastructure. “Intergraph Planning & Response provides a complete application for managing the entire life cycle of operations, from planning through response and recovery.”

A web-based application, it can be hosted remotely at secure facilities or in the cloud, which promotes resilience. Users access the system via the web, which enables universal access and supports disconnected operation. A mobile app provides access to tasks, maps and messages on tablets and smartphones.

A common operating picture, organization chart and line of command, strategic objectives and action lists are integral to the system’s operation and can be adapted on the fly in response to changing needs. Intergraph Planning & Response features an interface to Intergraph Computer-Aided Dispatch (I/CAD) and can be integrated with other external systems.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Listed on G-Cloud 9 Framework

7.6.2017 4:00  

Hexagon Safety & Infrastructure has been listed on the G-Cloud 9 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s G-Cloud offerings in the Cloud Software and Cloud Support lots are:

  • GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
  • GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees as well as to external users.
  • Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report infrastructure issue or incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.
  • Hexagon’s GIS Cloud Consultancy has been listed within the Cloud Support area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Listed under its legal entity, Intergraph (UK) Ltd., Hexagon Safety & Infrastructure is planning to increase its available cloud-based services as new products are released.

For further details, see Digital Marketplace or contact enquiries-uk@hexagonsi.com.

Department of Interior Awards Major Multi-Year Contract to Hexagon US Federal

5.6.2017 10:00  

On behalf of the Department of Interior (DOI), the U.S. Geological Survey awarded Hexagon US Federal, formerly Intergraph Government Solutions, a five-year blanket purchase agreement to provide access to a full suite of geospatial products and solutions.

The contract provides for the purchase of Hexagon software and related software maintenance. Hexagon products are diverse and technology use will include spatial modeling, point cloud extraction, image classification, photogrammetry and radar analysis, as well as Hexagon’s suite of tailorable cloud-based exploitation solutions.

“We’re excited about how these technologies will help the Department of Interior fulfill their mission,” said Joe Fehrenbach, chief executive officer and president of Hexagon US Federal. “We offer proven products and services that will provide actionable information to the Department and its partners.”

Organizations within DOI such as the Bureau of Indian Affairs, the Bureau of Land Management, the Bureau of Reclamation, the National Park Service, the U.S. Fish and Wildlife Service, the Office of Surface Mining Reclamation and Reinforcement and the U.S. Geological Survey will have access to the technology.

The product suite includes remote sensing industry-leader ERDAS IMAGINE, which allows organizations to save both time and money, leveraging existing data investments and improving image analysis capabilities with one software application.

Intergraph Government Solutions became Hexagon US Federal earlier this year. For more information, please visit www.hexagonusfederal.com

Valtellina Reduces Communications Network Data Production Time With Hexagon Safety & Infrastructure Software

2.5.2017 10:00  

Valtellina SpA, one of the largest communications systems integration companies in Italy, has implemented Hexagon Safety & Infrastructure’s advanced telecommunications GIS software, Intergraph G/Technology Fiber Optic Works, to support the design and implementation of fiber networks. Using Hexagon’s software, Valtellina has been able to reduce network data preparation and production time from 10 days to less than an hour.

Valtellina’s engineering services aid many large communications operators in Italy, such as Telecom Italia and Infratel Italia, a company of the Ministry of Economic Development tasked with increasing broadband connectivity throughout Italy. The data Valtellina and other engineering companies must deliver to Infratel after designing communications networks is a mix of complex computer-aided design (CAD) drawings and Microsoft Excel files, which required days of manual work to prepare and produce. Using Hexagon’s Fiber Optic Works, including an add-on module developed specifically for the needs of engineering companies working with Infratel, Valtellina has automated its data preparation and production.

“This is the best investment we could have made,” said Giacomo Ghilardi, TLC business unit manager, Valtellina SpA. “Not only has Hexagon’s software enabled quicker network design in a distributed, controlled environment, it has also reduced data production time from days to minutes.”

Fiber Optics Works enhances the complete life cycle of civil infrastructure and fiber network management – from design and construction through maintenance and operations. It ensures Valtellina can work with standardized processes, formats and layouts. It also provides the company with distributed network design and collaboration among multiple concurrent users, including subcontractors who are provided with controlled access to the system.

Valtellina selected Hexagon because of the company’s extensive references in the communications industry, including global and European operators and Italian companies, such as Asco Tlc, Retelit, BT Enia and Vodafone Italia. Other factors included the flexibility and openness of Hexagon’s software and the company’s implementation services, which leverage its experience in the Italian communications market to deliver targeted solutions for Valtellina’s different usage scenarios.

“Valtellina was searching for an alternative to its existing network design and documentation software,” said Angelo Gazzoni, Italy country manager, Hexagon Safety & Infrastructure. “We have been able to provide not only a better option for core network design and information management tasks, but also a solution for the company’s data preparation and production challenge.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of their customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and safety and security.

Valtellina Reduces Communications Network Data Production Time With Hexagon Safety & Infrastructure Software

2.5.2017 10:00  

Valtellina SpA, one of the largest communications systems integration companies in Italy, has implemented Hexagon Safety & Infrastructure’s advanced telecommunications GIS software, Intergraph G/Technology Fiber Optic Works, to support the design and implementation of fiber networks. Using Hexagon’s software, Valtellina has been able to reduce network data preparation and production time from 10 days to less than an hour.

Valtellina’s engineering services aid many large communications operators in Italy, such as Telecom Italia and Infratel Italia, a company of the Ministry of Economic Development tasked with increasing broadband connectivity throughout Italy. The data Valtellina and other engineering companies must deliver to Infratel after designing communications networks is a mix of complex computer-aided design (CAD) drawings and Microsoft Excel files, which required days of manual work to prepare and produce. Using Hexagon’s Fiber Optic Works, including an add-on module developed specifically for the needs of engineering companies working with Infratel, Valtellina has automated its data preparation and production.

“This is the best investment we could have made,” said Giacomo Ghilardi, TLC business unit manager, Valtellina SpA. “Not only has Hexagon’s software enabled quicker network design in a distributed, controlled environment, it has also reduced data production time from days to minutes.”

Fiber Optics Works enhances the complete life cycle of civil infrastructure and fiber network management – from design and construction through maintenance and operations. It ensures Valtellina can work with standardized processes, formats and layouts. It also provides the company with distributed network design and collaboration among multiple concurrent users, including subcontractors who are provided with controlled access to the system.

Valtellina selected Hexagon because of the company’s extensive references in the communications industry, including global and European operators and Italian companies, such as Asco Tlc, Retelit, BT Enia and Vodafone Italia. Other factors included the flexibility and openness of Hexagon’s software and the company’s implementation services, which leverage its experience in the Italian communications market to deliver targeted solutions for Valtellina’s different usage scenarios.

“Valtellina was searching for an alternative to its existing network design and documentation software,” said Angelo Gazzoni, Italy country manager, Hexagon Safety & Infrastructure. “We have been able to provide not only a better option for core network design and information management tasks, but also a solution for the company’s data preparation and production challenge.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of their customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and safety and security.

Valtellina Reduces Communications Network Data Production Time With Hexagon Safety & Infrastructure Software

2.5.2017 10:00  

Valtellina SpA, one of the largest communications systems integration companies in Italy, has implemented Hexagon Safety & Infrastructure’s advanced telecommunications GIS software, Intergraph G/Technology Fiber Optic Works, to support the design and implementation of fiber networks. Using Hexagon’s software, Valtellina has been able to reduce network data preparation and production time from 10 days to less than an hour.

Valtellina’s engineering services aid many large communications operators in Italy, such as Telecom Italia and Infratel Italia, a company of the Ministry of Economic Development tasked with increasing broadband connectivity throughout Italy. The data Valtellina and other engineering companies must deliver to Infratel after designing communications networks is a mix of complex computer-aided design (CAD) drawings and Microsoft Excel files, which required days of manual work to prepare and produce. Using Hexagon’s Fiber Optic Works, including an add-on module developed specifically for the needs of engineering companies working with Infratel, Valtellina has automated its data preparation and production.

“This is the best investment we could have made,” said Giacomo Ghilardi, TLC business unit manager, Valtellina SpA. “Not only has Hexagon’s software enabled quicker network design in a distributed, controlled environment, it has also reduced data production time from days to minutes.”

Fiber Optics Works enhances the complete life cycle of civil infrastructure and fiber network management – from design and construction through maintenance and operations. It ensures Valtellina can work with standardized processes, formats and layouts. It also provides the company with distributed network design and collaboration among multiple concurrent users, including subcontractors who are provided with controlled access to the system.

Valtellina selected Hexagon because of the company’s extensive references in the communications industry, including global and European operators and Italian companies, such as Asco Tlc, Retelit, BT Enia and Vodafone Italia. Other factors included the flexibility and openness of Hexagon’s software and the company’s implementation services, which leverage its experience in the Italian communications market to deliver targeted solutions for Valtellina’s different usage scenarios.

“Valtellina was searching for an alternative to its existing network design and documentation software,” said Angelo Gazzoni, Italy country manager, Hexagon Safety & Infrastructure. “We have been able to provide not only a better option for core network design and information management tasks, but also a solution for the company’s data preparation and production challenge.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of their customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and safety and security.

Valtellina Reduces Communications Network Data Production Time With Hexagon Safety & Infrastructure Software

2.5.2017 10:00  

Valtellina SpA, one of the largest communications systems integration companies in Italy, has implemented Hexagon Safety & Infrastructure’s advanced telecommunications GIS software, Intergraph G/Technology Fiber Optic Works, to support the design and implementation of fiber networks. Using Hexagon’s software, Valtellina has been able to reduce network data preparation and production time from 10 days to less than an hour.

Valtellina’s engineering services aid many large communications operators in Italy, such as Telecom Italia and Infratel Italia, a company of the Ministry of Economic Development tasked with increasing broadband connectivity throughout Italy. The data Valtellina and other engineering companies must deliver to Infratel after designing communications networks is a mix of complex computer-aided design (CAD) drawings and Microsoft Excel files, which required days of manual work to prepare and produce. Using Hexagon’s Fiber Optic Works, including an add-on module developed specifically for the needs of engineering companies working with Infratel, Valtellina has automated its data preparation and production.

“This is the best investment we could have made,” said Giacomo Ghilardi, TLC business unit manager, Valtellina SpA. “Not only has Hexagon’s software enabled quicker network design in a distributed, controlled environment, it has also reduced data production time from days to minutes.”

Fiber Optics Works enhances the complete life cycle of civil infrastructure and fiber network management – from design and construction through maintenance and operations. It ensures Valtellina can work with standardized processes, formats and layouts. It also provides the company with distributed network design and collaboration among multiple concurrent users, including subcontractors who are provided with controlled access to the system.

Valtellina selected Hexagon because of the company’s extensive references in the communications industry, including global and European operators and Italian companies, such as Asco Tlc, Retelit, BT Enia and Vodafone Italia. Other factors included the flexibility and openness of Hexagon’s software and the company’s implementation services, which leverage its experience in the Italian communications market to deliver targeted solutions for Valtellina’s different usage scenarios.

“Valtellina was searching for an alternative to its existing network design and documentation software,” said Angelo Gazzoni, Italy country manager, Hexagon Safety & Infrastructure. “We have been able to provide not only a better option for core network design and information management tasks, but also a solution for the company’s data preparation and production challenge.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of their customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and safety and security.

Valtellina Reduces Communications Network Data Production Time With Hexagon Safety & Infrastructure Software

2.5.2017 10:00  

Valtellina SpA, one of the largest communications systems integration companies in Italy, has implemented Hexagon Safety & Infrastructure’s advanced telecommunications GIS software, Intergraph G/Technology Fiber Optic Works, to support the design and implementation of fiber networks. Using Hexagon’s software, Valtellina has been able to reduce network data preparation and production time from 10 days to less than an hour.

Valtellina’s engineering services aid many large communications operators in Italy, such as Telecom Italia and Infratel Italia, a company of the Ministry of Economic Development tasked with increasing broadband connectivity throughout Italy. The data Valtellina and other engineering companies must deliver to Infratel after designing communications networks is a mix of complex computer-aided design (CAD) drawings and Microsoft Excel files, which required days of manual work to prepare and produce. Using Hexagon’s Fiber Optic Works, including an add-on module developed specifically for the needs of engineering companies working with Infratel, Valtellina has automated its data preparation and production.

“This is the best investment we could have made,” said Giacomo Ghilardi, TLC business unit manager, Valtellina SpA. “Not only has Hexagon’s software enabled quicker network design in a distributed, controlled environment, it has also reduced data production time from days to minutes.”

Fiber Optics Works enhances the complete life cycle of civil infrastructure and fiber network management – from design and construction through maintenance and operations. It ensures Valtellina can work with standardized processes, formats and layouts. It also provides the company with distributed network design and collaboration among multiple concurrent users, including subcontractors who are provided with controlled access to the system.

Valtellina selected Hexagon because of the company’s extensive references in the communications industry, including global and European operators and Italian companies, such as Asco Tlc, Retelit, BT Enia and Vodafone Italia. Other factors included the flexibility and openness of Hexagon’s software and the company’s implementation services, which leverage its experience in the Italian communications market to deliver targeted solutions for Valtellina’s different usage scenarios.

“Valtellina was searching for an alternative to its existing network design and documentation software,” said Angelo Gazzoni, Italy country manager, Hexagon Safety & Infrastructure. “We have been able to provide not only a better option for core network design and information management tasks, but also a solution for the company’s data preparation and production challenge.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of their customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and safety and security.

Azores’ Emergency Services Receives EENA Award for Use of Hexagon Safety & Infrastructure Software

13.4.2017 9:00  

The Regional Civil Protection and Fire Service of the Azores has received the European Emergency Number Association’s (EENA) Remarkable Public Safety Answering Point (PSAP) Achievement Award for its integrated call-taking and dispatching system built on Hexagon Safety & Infrastructure software.

With a dispersed population of approximately 250,000 residents, the Azores suffered from disparities in access to health care and coordination of emergency resources. The Regional Civil Protection and Fire Service of Azores (Serviço Regional de Proteção Civil e Bombeiros dos Açores or SRPCBA) needed a more efficient way to create emergency calls for service, including medical triage, and dispatch responders to handle these events.

To overcome this challenge, SRPCBA selected Hexagon Safety & Infrastructure’s Intergraph Computer-Aided Dispatch (I/CAD) for incident management across the islands, including IPT Triage, an application and workflow based on Manchester Triage System Telephone Triage and Advice protocols. The application and protocols provide a tool for call-takers to determine the health and condition of the caller, which equips responders with better awareness of the patient’s condition and medical professionals with the information needed to determine the level and degree of care required at hospital.

“With the integrated call-taking and dispatching system, SRPCBA has improved the management of emergency and non-emergency calls across Azores archipelago, allowing its population to receive the right care at the right time and at the right place”, said Carlos Neves, president of SRPCBA.

The award was presented last week during the 112 Awards Ceremony at the EENA Conference in Budapest, Hungary.

“Hexagon’s solutions are the technology foundation for SRPCBA’s dispatching and triage system,” said Domingos Lourenço, country manager for Hexagon Safety & Infrastructure in Portugal. “We are proud to support such a visionary emergency services organization. Recognition at this level in Europe shows that Azores is at the forefront of innovation in the area of public safety and security.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Azores’ Emergency Services Receives EENA Award for Use of Hexagon Safety & Infrastructure Software

13.4.2017 9:00  

The Regional Civil Protection and Fire Service of the Azores has received the European Emergency Number Association’s (EENA) Remarkable Public Safety Answering Point (PSAP) Achievement Award for its integrated call-taking and dispatching system built on Hexagon Safety & Infrastructure software.

With a dispersed population of approximately 250,000 residents, the Azores suffered from disparities in access to health care and coordination of emergency resources. The Regional Civil Protection and Fire Service of Azores (Serviço Regional de Proteção Civil e Bombeiros dos Açores or SRPCBA) needed a more efficient way to create emergency calls for service, including medical triage, and dispatch responders to handle these events.

To overcome this challenge, SRPCBA selected Hexagon Safety & Infrastructure’s Intergraph Computer-Aided Dispatch (I/CAD) for incident management across the islands, including IPT Triage, an application and workflow based on Manchester Triage System Telephone Triage and Advice protocols. The application and protocols provide a tool for call-takers to determine the health and condition of the caller, which equips responders with better awareness of the patient’s condition and medical professionals with the information needed to determine the level and degree of care required at hospital.

“With the integrated call-taking and dispatching system, SRPCBA has improved the management of emergency and non-emergency calls across Azores archipelago, allowing its population to receive the right care at the right time and at the right place”, said Carlos Neves, president of SRPCBA.

The award was presented last week during the 112 Awards Ceremony at the EENA Conference in Budapest, Hungary.

“Hexagon’s solutions are the technology foundation for SRPCBA’s dispatching and triage system,” said Domingos Lourenço, country manager for Hexagon Safety & Infrastructure in Portugal. “We are proud to support such a visionary emergency services organization. Recognition at this level in Europe shows that Azores is at the forefront of innovation in the area of public safety and security.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Azores’ Emergency Services Receives EENA Award for Use of Hexagon Safety & Infrastructure Software

13.4.2017 9:00  

The Regional Civil Protection and Fire Service of the Azores has received the European Emergency Number Association’s (EENA) Remarkable Public Safety Answering Point (PSAP) Achievement Award for its integrated call-taking and dispatching system built on Hexagon Safety & Infrastructure software.

With a dispersed population of approximately 250,000 residents, the Azores suffered from disparities in access to health care and coordination of emergency resources. The Regional Civil Protection and Fire Service of Azores (Serviço Regional de Proteção Civil e Bombeiros dos Açores or SRPCBA) needed a more efficient way to create emergency calls for service, including medical triage, and dispatch responders to handle these events.

To overcome this challenge, SRPCBA selected Hexagon Safety & Infrastructure’s Intergraph Computer-Aided Dispatch (I/CAD) for incident management across the islands, including IPT Triage, an application and workflow based on Manchester Triage System Telephone Triage and Advice protocols. The application and protocols provide a tool for call-takers to determine the health and condition of the caller, which equips responders with better awareness of the patient’s condition and medical professionals with the information needed to determine the level and degree of care required at hospital.

“With the integrated call-taking and dispatching system, SRPCBA has improved the management of emergency and non-emergency calls across Azores archipelago, allowing its population to receive the right care at the right time and at the right place”, said Carlos Neves, president of SRPCBA.

The award was presented last week during the 112 Awards Ceremony at the EENA Conference in Budapest, Hungary.

“Hexagon’s solutions are the technology foundation for SRPCBA’s dispatching and triage system,” said Domingos Lourenço, country manager for Hexagon Safety & Infrastructure in Portugal. “We are proud to support such a visionary emergency services organization. Recognition at this level in Europe shows that Azores is at the forefront of innovation in the area of public safety and security.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Azores’ Emergency Services Receives EENA Award for Use of Hexagon Safety & Infrastructure Software

13.4.2017 9:00  

The Regional Civil Protection and Fire Service of the Azores has received the European Emergency Number Association’s (EENA) Remarkable Public Safety Answering Point (PSAP) Achievement Award for its integrated call-taking and dispatching system built on Hexagon Safety & Infrastructure software.

With a dispersed population of approximately 250,000 residents, the Azores suffered from disparities in access to health care and coordination of emergency resources. The Regional Civil Protection and Fire Service of Azores (Serviço Regional de Proteção Civil e Bombeiros dos Açores or SRPCBA) needed a more efficient way to create emergency calls for service, including medical triage, and dispatch responders to handle these events.

To overcome this challenge, SRPCBA selected Hexagon Safety & Infrastructure’s Intergraph Computer-Aided Dispatch (I/CAD) for incident management across the islands, including IPT Triage, an application and workflow based on Manchester Triage System Telephone Triage and Advice protocols. The application and protocols provide a tool for call-takers to determine the health and condition of the caller, which equips responders with better awareness of the patient’s condition and medical professionals with the information needed to determine the level and degree of care required at hospital.

“With the integrated call-taking and dispatching system, SRPCBA has improved the management of emergency and non-emergency calls across Azores archipelago, allowing its population to receive the right care at the right time and at the right place”, said Carlos Neves, president of SRPCBA.

The award was presented last week during the 112 Awards Ceremony at the EENA Conference in Budapest, Hungary.

“Hexagon’s solutions are the technology foundation for SRPCBA’s dispatching and triage system,” said Domingos Lourenço, country manager for Hexagon Safety & Infrastructure in Portugal. “We are proud to support such a visionary emergency services organization. Recognition at this level in Europe shows that Azores is at the forefront of innovation in the area of public safety and security.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure and Frequentis Upgrade South Tyrol’s Command and Control Center

6.4.2017 9:30  

The South Tyrolean Civil Protection Agency has gone live with a system upgrade and expansion to its integrated command and control center. A Hexagon Safety & Infrastructure customer since 1999, the agency worked with Hexagon and Frequentis to upgrade and integrate its Frequentis 3020 LifeX communications platform with Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system.

The upgrade and extension of the core system features state-of-the-art IP technology that supports, for example, existing capabilities for emergency calls and analog radio communication, while also exploiting the full potential of digital radio. A modern, intuitive user interface enables staff in the command and control center to operate all communication channels via a touch screen or through the integrated dispatching system. The voice recording takes place within Frequentis’ DIVOS 3 log solution. The bilingual user interface permits dispatchers to work in either German or Italian. The entire range of fully integrated software from Hexagon and Frequentis is implemented on a virtual platform to reduce hardware requirements and optimally support all business-related functions.

Commenting on the project’s success and the capabilities of the integrated system, Markus Rauch, project manager of the Regional Department of Fire and Civil Protection at the Civil Protection Agency, said, “The new solution’s innovative operation facilitates easier handling of emergency calls and radio communications, simplifying and enhancing coordination and cooperation between three organizations. Systems security and availability are particularly important to us, constituting the fundamental requirement for our day-to-day responsibilities in the safety-critical area.”

Located in the provincial capital, Bolzano, the command and control center supports the three departments of the Civil Protection Agency: Professional Fire Brigade of Bolzano, Traffic Information Center and Regional Emergency Call Center. The new solution equips the province’s emergency services with the tools needed to face future challenges. By following the TETRA standard using Frequentis’ Unified Radio Gateway, the solution will allow personnel to take full advantage of digital trunked radio following the launch of TETRA operations in the summer of 2017. In addition, the common European 112 emergency number is currently being adopted as a national standard throughout Italy. The systems are also flexible and extensible to adapt to operational changes within the command center.

Maximilian Weber, senior vice president for EMEA at Hexagon Safety & Infrastructure, states, “We are excited to have our long-standing customer, the Autonomous Province of South Tyrol, joining us in our endeavors to enhance and shape the future. Along with Frequentis, Hexagon’s state-of-the-art technologies are optimizing the command center’s communications and operational management – to the great benefit of the local citizens and millions of tourists in South Tyrol.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure and Frequentis Upgrade South Tyrol’s Command and Control Center

6.4.2017 9:30  

The South Tyrolean Civil Protection Agency has gone live with a system upgrade and expansion to its integrated command and control center. A Hexagon Safety & Infrastructure customer since 1999, the agency worked with Hexagon and Frequentis to upgrade and integrate its Frequentis 3020 LifeX communications platform with Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system.

The upgrade and extension of the core system features state-of-the-art IP technology that supports, for example, existing capabilities for emergency calls and analog radio communication, while also exploiting the full potential of digital radio. A modern, intuitive user interface enables staff in the command and control center to operate all communication channels via a touch screen or through the integrated dispatching system. The voice recording takes place within Frequentis’ DIVOS 3 log solution. The bilingual user interface permits dispatchers to work in either German or Italian. The entire range of fully integrated software from Hexagon and Frequentis is implemented on a virtual platform to reduce hardware requirements and optimally support all business-related functions.

Commenting on the project’s success and the capabilities of the integrated system, Markus Rauch, project manager of the Regional Department of Fire and Civil Protection at the Civil Protection Agency, said, “The new solution’s innovative operation facilitates easier handling of emergency calls and radio communications, simplifying and enhancing coordination and cooperation between three organizations. Systems security and availability are particularly important to us, constituting the fundamental requirement for our day-to-day responsibilities in the safety-critical area.”

Located in the provincial capital, Bolzano, the command and control center supports the three departments of the Civil Protection Agency: Professional Fire Brigade of Bolzano, Traffic Information Center and Regional Emergency Call Center. The new solution equips the province’s emergency services with the tools needed to face future challenges. By following the TETRA standard using Frequentis’ Unified Radio Gateway, the solution will allow personnel to take full advantage of digital trunked radio following the launch of TETRA operations in the summer of 2017. In addition, the common European 112 emergency number is currently being adopted as a national standard throughout Italy. The systems are also flexible and extensible to adapt to operational changes within the command center.

Maximilian Weber, senior vice president for EMEA at Hexagon Safety & Infrastructure, states, “We are excited to have our long-standing customer, the Autonomous Province of South Tyrol, joining us in our endeavors to enhance and shape the future. Along with Frequentis, Hexagon’s state-of-the-art technologies are optimizing the command center’s communications and operational management – to the great benefit of the local citizens and millions of tourists in South Tyrol.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure and Frequentis Upgrade South Tyrol’s Command and Control Center

6.4.2017 9:30  

The South Tyrolean Civil Protection Agency has gone live with a system upgrade and expansion to its integrated command and control center. A Hexagon Safety & Infrastructure customer since 1999, the agency worked with Hexagon and Frequentis to upgrade and integrate its Frequentis 3020 LifeX communications platform with Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system.

The upgrade and extension of the core system features state-of-the-art IP technology that supports, for example, existing capabilities for emergency calls and analog radio communication, while also exploiting the full potential of digital radio. A modern, intuitive user interface enables staff in the command and control center to operate all communication channels via a touch screen or through the integrated dispatching system. The voice recording takes place within Frequentis’ DIVOS 3 log solution. The bilingual user interface permits dispatchers to work in either German or Italian. The entire range of fully integrated software from Hexagon and Frequentis is implemented on a virtual platform to reduce hardware requirements and optimally support all business-related functions.

Commenting on the project’s success and the capabilities of the integrated system, Markus Rauch, project manager of the Regional Department of Fire and Civil Protection at the Civil Protection Agency, said, “The new solution’s innovative operation facilitates easier handling of emergency calls and radio communications, simplifying and enhancing coordination and cooperation between three organizations. Systems security and availability are particularly important to us, constituting the fundamental requirement for our day-to-day responsibilities in the safety-critical area.”

Located in the provincial capital, Bolzano, the command and control center supports the three departments of the Civil Protection Agency: Professional Fire Brigade of Bolzano, Traffic Information Center and Regional Emergency Call Center. The new solution equips the province’s emergency services with the tools needed to face future challenges. By following the TETRA standard using Frequentis’ Unified Radio Gateway, the solution will allow personnel to take full advantage of digital trunked radio following the launch of TETRA operations in the summer of 2017. In addition, the common European 112 emergency number is currently being adopted as a national standard throughout Italy. The systems are also flexible and extensible to adapt to operational changes within the command center.

Maximilian Weber, senior vice president for EMEA at Hexagon Safety & Infrastructure, states, “We are excited to have our long-standing customer, the Autonomous Province of South Tyrol, joining us in our endeavors to enhance and shape the future. Along with Frequentis, Hexagon’s state-of-the-art technologies are optimizing the command center’s communications and operational management – to the great benefit of the local citizens and millions of tourists in South Tyrol.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure and Frequentis Upgrade South Tyrol’s Command and Control Center

6.4.2017 9:30  

The South Tyrolean Civil Protection Agency has gone live with a system upgrade and expansion to its integrated command and control center. A Hexagon Safety & Infrastructure customer since 1999, the agency worked with Hexagon and Frequentis to upgrade and integrate its Frequentis 3020 LifeX communications platform with Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system.

The upgrade and extension of the core system features state-of-the-art IP technology that supports, for example, existing capabilities for emergency calls and analog radio communication, while also exploiting the full potential of digital radio. A modern, intuitive user interface enables staff in the command and control center to operate all communication channels via a touch screen or through the integrated dispatching system. The voice recording takes place within Frequentis’ DIVOS 3 log solution. The bilingual user interface permits dispatchers to work in either German or Italian. The entire range of fully integrated software from Hexagon and Frequentis is implemented on a virtual platform to reduce hardware requirements and optimally support all business-related functions.

Commenting on the project’s success and the capabilities of the integrated system, Markus Rauch, project manager of the Regional Department of Fire and Civil Protection at the Civil Protection Agency, said, “The new solution’s innovative operation facilitates easier handling of emergency calls and radio communications, simplifying and enhancing coordination and cooperation between three organizations. Systems security and availability are particularly important to us, constituting the fundamental requirement for our day-to-day responsibilities in the safety-critical area.”

Located in the provincial capital, Bolzano, the command and control center supports the three departments of the Civil Protection Agency: Professional Fire Brigade of Bolzano, Traffic Information Center and Regional Emergency Call Center. The new solution equips the province’s emergency services with the tools needed to face future challenges. By following the TETRA standard using Frequentis’ Unified Radio Gateway, the solution will allow personnel to take full advantage of digital trunked radio following the launch of TETRA operations in the summer of 2017. In addition, the common European 112 emergency number is currently being adopted as a national standard throughout Italy. The systems are also flexible and extensible to adapt to operational changes within the command center.

Maximilian Weber, senior vice president for EMEA at Hexagon Safety & Infrastructure, states, “We are excited to have our long-standing customer, the Autonomous Province of South Tyrol, joining us in our endeavors to enhance and shape the future. Along with Frequentis, Hexagon’s state-of-the-art technologies are optimizing the command center’s communications and operational management – to the great benefit of the local citizens and millions of tourists in South Tyrol.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Computer-Aided Dispatch System Achieves Initial Operational Capability With U.S. Marine Corps

6.3.2017 9:00  

The U.S. Marine Corps (USMC) Consolidated Emergency Response System (CERS) program received Initial Operational Capability (IOC) certification, declaring Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system is operational and meets the IOC CERS requirements. This important step in the system’s implementation is part of the Full-Rate Production Decision Review, the last step in a rigorous implementation and approvals process.

Developed by Hexagon, I/CAD provides federal installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Following achieving IOC status, the CERS program will continue to implement the market-leading I/CAD system to 12 USMC bases throughout the world. Approval was based on rigorous testing, engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina.

For certification, I/CAD was also required to meet the stringent Risk Management Framework cybersecurity requirements of the DoD and the U.S. Navy. The system passed Milestone C approval last year, which certifies it meets over 1,500 stated requirements for the Marine Corps.

“Our live system acceptance at MCAS Cherry Point proves the I/CAD system meets the stringent requirements of the DoD and the U.S. Marine Corps, ensuring that the nation’s warfighters are protected at home,” said Cameron Smith, Hexagon US Federal vice president of security solutions.

Achieving Defense Acquisition System IOC approval allows the fielding of the CERS system to all remaining USMC installations listed in the five-year, $35 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to Hexagon US Federal, formerly Intergraph Government Solutions, in 2014.

Hexagon Computer-Aided Dispatch System Achieves Initial Operational Capability With U.S. Marine Corps

6.3.2017 9:00  

The U.S. Marine Corps (USMC) Consolidated Emergency Response System (CERS) program received Initial Operational Capability (IOC) certification, declaring Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system is operational and meets the IOC CERS requirements. This important step in the system’s implementation is part of the Full-Rate Production Decision Review, the last step in a rigorous implementation and approvals process.

Developed by Hexagon, I/CAD provides federal installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Following achieving IOC status, the CERS program will continue to implement the market-leading I/CAD system to 12 USMC bases throughout the world. Approval was based on rigorous testing, engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina.

For certification, I/CAD was also required to meet the stringent Risk Management Framework cybersecurity requirements of the DoD and the U.S. Navy. The system passed Milestone C approval last year, which certifies it meets over 1,500 stated requirements for the Marine Corps.

“Our live system acceptance at MCAS Cherry Point proves the I/CAD system meets the stringent requirements of the DoD and the U.S. Marine Corps, ensuring that the nation’s warfighters are protected at home,” said Cameron Smith, Hexagon US Federal vice president of security solutions.

Achieving Defense Acquisition System IOC approval allows the fielding of the CERS system to all remaining USMC installations listed in the five-year, $35 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to Hexagon US Federal, formerly Intergraph Government Solutions, in 2014.

Hexagon Computer-Aided Dispatch System Achieves Initial Operational Capability With U.S. Marine Corps

6.3.2017 9:00  

The U.S. Marine Corps (USMC) Consolidated Emergency Response System (CERS) program received Initial Operational Capability (IOC) certification, declaring Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system is operational and meets the IOC CERS requirements. This important step in the system’s implementation is part of the Full-Rate Production Decision Review, the last step in a rigorous implementation and approvals process.

Developed by Hexagon, I/CAD provides federal installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Following achieving IOC status, the CERS program will continue to implement the market-leading I/CAD system to 12 USMC bases throughout the world. Approval was based on rigorous testing, engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina.

For certification, I/CAD was also required to meet the stringent Risk Management Framework cybersecurity requirements of the DoD and the U.S. Navy. The system passed Milestone C approval last year, which certifies it meets over 1,500 stated requirements for the Marine Corps.

“Our live system acceptance at MCAS Cherry Point proves the I/CAD system meets the stringent requirements of the DoD and the U.S. Marine Corps, ensuring that the nation’s warfighters are protected at home,” said Cameron Smith, Hexagon US Federal vice president of security solutions.

Achieving Defense Acquisition System IOC approval allows the fielding of the CERS system to all remaining USMC installations listed in the five-year, $35 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to Hexagon US Federal, formerly Intergraph Government Solutions, in 2014.

Hexagon Computer-Aided Dispatch System Achieves Initial Operational Capability With U.S. Marine Corps

6.3.2017 9:00  

The U.S. Marine Corps (USMC) Consolidated Emergency Response System (CERS) program received Initial Operational Capability (IOC) certification, declaring Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system is operational and meets the IOC CERS requirements. This important step in the system’s implementation is part of the Full-Rate Production Decision Review, the last step in a rigorous implementation and approvals process.

Developed by Hexagon, I/CAD provides federal installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Following achieving IOC status, the CERS program will continue to implement the market-leading I/CAD system to 12 USMC bases throughout the world. Approval was based on rigorous testing, engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina.

For certification, I/CAD was also required to meet the stringent Risk Management Framework cybersecurity requirements of the DoD and the U.S. Navy. The system passed Milestone C approval last year, which certifies it meets over 1,500 stated requirements for the Marine Corps.

“Our live system acceptance at MCAS Cherry Point proves the I/CAD system meets the stringent requirements of the DoD and the U.S. Marine Corps, ensuring that the nation’s warfighters are protected at home,” said Cameron Smith, Hexagon US Federal vice president of security solutions.

Achieving Defense Acquisition System IOC approval allows the fielding of the CERS system to all remaining USMC installations listed in the five-year, $35 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to Hexagon US Federal, formerly Intergraph Government Solutions, in 2014.

Oncor Upgrades to Hexagon Safety & Infrastructure’s GIS and Network Modelling Solution

2.2.2017 11:00  

Oncor Electric Delivery Company (Oncor) has selected Hexagon Safety & Infrastructure to deliver geospatial data across the company’s operations. Hexagon’s geographic information system (GIS) and network modelling solution will coordinate with other business systems to streamline network design and documentation and asset and project management. The real-time connectivity model will go beyond standard GIS capabilities and will serve as a single source of truth for location-based network information at Oncor.

Oncor distribution engineers will use Hexagon’s software to maintain the electric distribution network model, plus a secondary network and a fiber network, to support the company’s operations. The new system will feature Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity. Intergraph G/Technology’s superior network modelling capabilities will provide a data model with rules-based validation for data integrity that will feed operational systems – such as the distribution management system, customer information system and work and asset management system – via industry standard interfaces.

“Data integrity is crucial to our planning and operations,” said Joel Austin, vice president and chief information officer, Oncor. “As a core component of our enterprise information architecture, Hexagon’s systems will help ensure our data is accurate, consistent and available. By leveraging the network model across different business functions, we can deliver better operational efficiency, electric reliability and customer satisfaction.”

Oncor is a regulated electric transmission and distribution service provider that supports 10 million customers via the largest transmission and distribution system in Texas; made up of approximately 121,000 miles of lines and more than 3.3 million advanced meters. Following a rigorous vendor selection process, Oncor selected Hexagon because of the Hexagon software’s network modelling capabilities, open architecture and scalability, plus the established partnership between the two companies. Hexagon’s Intergraph InService outage management system serves as a key component of Oncor’s smart grid capabilities.

The project will also include Intergraph G/Technology Fiber Optic Works, which supports the complete life cycle of fiber network management, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions.

“Oncor has been our customer for more than two decades,” said Anna Throneberry, vice president and general manager of U.S. utilities, communications and transportation, Hexagon Safety & Infrastructure. “We’re honored the company again selected us as its vendor of choice for another critical IT initiative. Our systems are the go-to platforms for meeting the rigorous requirements needed to manage utility network models.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Oncor Upgrades to Hexagon Safety & Infrastructure’s GIS and Network Modelling Solution

2.2.2017 11:00  

Oncor Electric Delivery Company (Oncor) has selected Hexagon Safety & Infrastructure to deliver geospatial data across the company’s operations. Hexagon’s geographic information system (GIS) and network modelling solution will coordinate with other business systems to streamline network design and documentation and asset and project management. The real-time connectivity model will go beyond standard GIS capabilities and will serve as a single source of truth for location-based network information at Oncor.

Oncor distribution engineers will use Hexagon’s software to maintain the electric distribution network model, plus a secondary network and a fiber network, to support the company’s operations. The new system will feature Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity. Intergraph G/Technology’s superior network modelling capabilities will provide a data model with rules-based validation for data integrity that will feed operational systems – such as the distribution management system, customer information system and work and asset management system – via industry standard interfaces.

“Data integrity is crucial to our planning and operations,” said Joel Austin, vice president and chief information officer, Oncor. “As a core component of our enterprise information architecture, Hexagon’s systems will help ensure our data is accurate, consistent and available. By leveraging the network model across different business functions, we can deliver better operational efficiency, electric reliability and customer satisfaction.”

Oncor is a regulated electric transmission and distribution service provider that supports 10 million customers via the largest transmission and distribution system in Texas; made up of approximately 121,000 miles of lines and more than 3.3 million advanced meters. Following a rigorous vendor selection process, Oncor selected Hexagon because of the Hexagon software’s network modelling capabilities, open architecture and scalability, plus the established partnership between the two companies. Hexagon’s Intergraph InService outage management system serves as a key component of Oncor’s smart grid capabilities.

The project will also include Intergraph G/Technology Fiber Optic Works, which supports the complete life cycle of fiber network management, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions.

“Oncor has been our customer for more than two decades,” said Anna Throneberry, vice president and general manager of U.S. utilities, communications and transportation, Hexagon Safety & Infrastructure. “We’re honored the company again selected us as its vendor of choice for another critical IT initiative. Our systems are the go-to platforms for meeting the rigorous requirements needed to manage utility network models.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Oncor Upgrades to Hexagon Safety & Infrastructure’s GIS and Network Modelling Solution

2.2.2017 11:00  

Oncor Electric Delivery Company (Oncor) has selected Hexagon Safety & Infrastructure to deliver geospatial data across the company’s operations. Hexagon’s geographic information system (GIS) and network modelling solution will coordinate with other business systems to streamline network design and documentation and asset and project management. The real-time connectivity model will go beyond standard GIS capabilities and will serve as a single source of truth for location-based network information at Oncor.

Oncor distribution engineers will use Hexagon’s software to maintain the electric distribution network model, plus a secondary network and a fiber network, to support the company’s operations. The new system will feature Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity. Intergraph G/Technology’s superior network modelling capabilities will provide a data model with rules-based validation for data integrity that will feed operational systems – such as the distribution management system, customer information system and work and asset management system – via industry standard interfaces.

“Data integrity is crucial to our planning and operations,” said Joel Austin, vice president and chief information officer, Oncor. “As a core component of our enterprise information architecture, Hexagon’s systems will help ensure our data is accurate, consistent and available. By leveraging the network model across different business functions, we can deliver better operational efficiency, electric reliability and customer satisfaction.”

Oncor is a regulated electric transmission and distribution service provider that supports 10 million customers via the largest transmission and distribution system in Texas; made up of approximately 121,000 miles of lines and more than 3.3 million advanced meters. Following a rigorous vendor selection process, Oncor selected Hexagon because of the Hexagon software’s network modelling capabilities, open architecture and scalability, plus the established partnership between the two companies. Hexagon’s Intergraph InService outage management system serves as a key component of Oncor’s smart grid capabilities.

The project will also include Intergraph G/Technology Fiber Optic Works, which supports the complete life cycle of fiber network management, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions.

“Oncor has been our customer for more than two decades,” said Anna Throneberry, vice president and general manager of U.S. utilities, communications and transportation, Hexagon Safety & Infrastructure. “We’re honored the company again selected us as its vendor of choice for another critical IT initiative. Our systems are the go-to platforms for meeting the rigorous requirements needed to manage utility network models.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Oncor Upgrades to Hexagon Safety & Infrastructure’s GIS and Network Modelling Solution

2.2.2017 11:00  

Oncor Electric Delivery Company (Oncor) has selected Hexagon Safety & Infrastructure to deliver geospatial data across the company’s operations. Hexagon’s geographic information system (GIS) and network modelling solution will coordinate with other business systems to streamline network design and documentation and asset and project management. The real-time connectivity model will go beyond standard GIS capabilities and will serve as a single source of truth for location-based network information at Oncor.

Oncor distribution engineers will use Hexagon’s software to maintain the electric distribution network model, plus a secondary network and a fiber network, to support the company’s operations. The new system will feature Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity. Intergraph G/Technology’s superior network modelling capabilities will provide a data model with rules-based validation for data integrity that will feed operational systems – such as the distribution management system, customer information system and work and asset management system – via industry standard interfaces.

“Data integrity is crucial to our planning and operations,” said Joel Austin, vice president and chief information officer, Oncor. “As a core component of our enterprise information architecture, Hexagon’s systems will help ensure our data is accurate, consistent and available. By leveraging the network model across different business functions, we can deliver better operational efficiency, electric reliability and customer satisfaction.”

Oncor is a regulated electric transmission and distribution service provider that supports 10 million customers via the largest transmission and distribution system in Texas; made up of approximately 121,000 miles of lines and more than 3.3 million advanced meters. Following a rigorous vendor selection process, Oncor selected Hexagon because of the Hexagon software’s network modelling capabilities, open architecture and scalability, plus the established partnership between the two companies. Hexagon’s Intergraph InService outage management system serves as a key component of Oncor’s smart grid capabilities.

The project will also include Intergraph G/Technology Fiber Optic Works, which supports the complete life cycle of fiber network management, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions.

“Oncor has been our customer for more than two decades,” said Anna Throneberry, vice president and general manager of U.S. utilities, communications and transportation, Hexagon Safety & Infrastructure. “We’re honored the company again selected us as its vendor of choice for another critical IT initiative. Our systems are the go-to platforms for meeting the rigorous requirements needed to manage utility network models.”

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Launches New Police Analytics Software

26.1.2017 9:00  

Hexagon Safety & Infrastructure has launched Intergraph InSight Explorer, a self-serve, web-based crime mapping and analysis application for law enforcement agencies. Intergraph InSight Explorer empowers agencies to discover, analyze and visualize complete crime, incident and operational data. With richer insight and clearer presentation of complex information, agencies can uncover trends and patterns that assist investigations and improve the allocation of resources.

Intergraph InSight Explorer allows analysts to search through and interpret large volumes of unstructured and structured data to make more informed decisions. The application displays data in map and tabular format with interactive widgets, charts and filters for in-depth analysis. It also speeds up the investigative process by allowing detectives and investigators to perform simple analysis, freeing analysts to concentrate on the most demanding tasks.

“A vital component to successful crime reduction is the ability to search through and analyze the vast amounts of available data to provide a solid basis for decision-making,” said Jack Williams, product manager, Hexagon Safety & Infrastructure. “Intergraph InSight Explorer brings all this information together in one easy-to-use tool for analyzing the complete picture. With it, agencies can reduce the cost and burden of analysis and increase productivity. And with a clearer presentation of complex information, they can deploy resources more effectively and better inform their leadership, political stakeholders and citizens.”

Intergraph InSight Explorer leverages next-generation NoSQL search capabilities that unlock the value of unstructured text data -- such as modus operandi (M.O.) details, property descriptions and gang names -- found in narratives, reports and event remarks. When combined with the structured data collected in coded fields within records management systems and computer-aided dispatch systems, it delivers the context required to understand the complete picture.

By leveraging the power of Elasticsearch, Intergraph InSight Explorer supports organizations that need a big data solution. The software can easily process millions of records of structured and unstructured data from multiple, historically siloed sources and combine them into a single crime mapping and analysis application. By combining unstructured data, tabular results, fuzzy logic, geo-referenced data and non-XY data, it delivers a more complete analysis. Intergraph InSight Explorer provides out-of-the-box integration with Intergraph InPursuit WebRMS and Intergraph Computer-Aided Dispatch (I/CAD) and can be integrated with third-party data sources for unified access.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Launches New Police Analytics Software

26.1.2017 9:00  

Hexagon Safety & Infrastructure has launched Intergraph InSight Explorer, a self-serve, web-based crime mapping and analysis application for law enforcement agencies. Intergraph InSight Explorer empowers agencies to discover, analyze and visualize complete crime, incident and operational data. With richer insight and clearer presentation of complex information, agencies can uncover trends and patterns that assist investigations and improve the allocation of resources.

Intergraph InSight Explorer allows analysts to search through and interpret large volumes of unstructured and structured data to make more informed decisions. The application displays data in map and tabular format with interactive widgets, charts and filters for in-depth analysis. It also speeds up the investigative process by allowing detectives and investigators to perform simple analysis, freeing analysts to concentrate on the most demanding tasks.

“A vital component to successful crime reduction is the ability to search through and analyze the vast amounts of available data to provide a solid basis for decision-making,” said Jack Williams, product manager, Hexagon Safety & Infrastructure. “Intergraph InSight Explorer brings all this information together in one easy-to-use tool for analyzing the complete picture. With it, agencies can reduce the cost and burden of analysis and increase productivity. And with a clearer presentation of complex information, they can deploy resources more effectively and better inform their leadership, political stakeholders and citizens.”

Intergraph InSight Explorer leverages next-generation NoSQL search capabilities that unlock the value of unstructured text data -- such as modus operandi (M.O.) details, property descriptions and gang names -- found in narratives, reports and event remarks. When combined with the structured data collected in coded fields within records management systems and computer-aided dispatch systems, it delivers the context required to understand the complete picture.

By leveraging the power of Elasticsearch, Intergraph InSight Explorer supports organizations that need a big data solution. The software can easily process millions of records of structured and unstructured data from multiple, historically siloed sources and combine them into a single crime mapping and analysis application. By combining unstructured data, tabular results, fuzzy logic, geo-referenced data and non-XY data, it delivers a more complete analysis. Intergraph InSight Explorer provides out-of-the-box integration with Intergraph InPursuit WebRMS and Intergraph Computer-Aided Dispatch (I/CAD) and can be integrated with third-party data sources for unified access.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Launches New Police Analytics Software

26.1.2017 9:00  

Hexagon Safety & Infrastructure has launched Intergraph InSight Explorer, a self-serve, web-based crime mapping and analysis application for law enforcement agencies. Intergraph InSight Explorer empowers agencies to discover, analyze and visualize complete crime, incident and operational data. With richer insight and clearer presentation of complex information, agencies can uncover trends and patterns that assist investigations and improve the allocation of resources.

Intergraph InSight Explorer allows analysts to search through and interpret large volumes of unstructured and structured data to make more informed decisions. The application displays data in map and tabular format with interactive widgets, charts and filters for in-depth analysis. It also speeds up the investigative process by allowing detectives and investigators to perform simple analysis, freeing analysts to concentrate on the most demanding tasks.

“A vital component to successful crime reduction is the ability to search through and analyze the vast amounts of available data to provide a solid basis for decision-making,” said Jack Williams, product manager, Hexagon Safety & Infrastructure. “Intergraph InSight Explorer brings all this information together in one easy-to-use tool for analyzing the complete picture. With it, agencies can reduce the cost and burden of analysis and increase productivity. And with a clearer presentation of complex information, they can deploy resources more effectively and better inform their leadership, political stakeholders and citizens.”

Intergraph InSight Explorer leverages next-generation NoSQL search capabilities that unlock the value of unstructured text data -- such as modus operandi (M.O.) details, property descriptions and gang names -- found in narratives, reports and event remarks. When combined with the structured data collected in coded fields within records management systems and computer-aided dispatch systems, it delivers the context required to understand the complete picture.

By leveraging the power of Elasticsearch, Intergraph InSight Explorer supports organizations that need a big data solution. The software can easily process millions of records of structured and unstructured data from multiple, historically siloed sources and combine them into a single crime mapping and analysis application. By combining unstructured data, tabular results, fuzzy logic, geo-referenced data and non-XY data, it delivers a more complete analysis. Intergraph InSight Explorer provides out-of-the-box integration with Intergraph InPursuit WebRMS and Intergraph Computer-Aided Dispatch (I/CAD) and can be integrated with third-party data sources for unified access.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Launches New Police Analytics Software

26.1.2017 9:00  

Hexagon Safety & Infrastructure has launched Intergraph InSight Explorer, a self-serve, web-based crime mapping and analysis application for law enforcement agencies. Intergraph InSight Explorer empowers agencies to discover, analyze and visualize complete crime, incident and operational data. With richer insight and clearer presentation of complex information, agencies can uncover trends and patterns that assist investigations and improve the allocation of resources.

Intergraph InSight Explorer allows analysts to search through and interpret large volumes of unstructured and structured data to make more informed decisions. The application displays data in map and tabular format with interactive widgets, charts and filters for in-depth analysis. It also speeds up the investigative process by allowing detectives and investigators to perform simple analysis, freeing analysts to concentrate on the most demanding tasks.

“A vital component to successful crime reduction is the ability to search through and analyze the vast amounts of available data to provide a solid basis for decision-making,” said Jack Williams, product manager, Hexagon Safety & Infrastructure. “Intergraph InSight Explorer brings all this information together in one easy-to-use tool for analyzing the complete picture. With it, agencies can reduce the cost and burden of analysis and increase productivity. And with a clearer presentation of complex information, they can deploy resources more effectively and better inform their leadership, political stakeholders and citizens.”

Intergraph InSight Explorer leverages next-generation NoSQL search capabilities that unlock the value of unstructured text data -- such as modus operandi (M.O.) details, property descriptions and gang names -- found in narratives, reports and event remarks. When combined with the structured data collected in coded fields within records management systems and computer-aided dispatch systems, it delivers the context required to understand the complete picture.

By leveraging the power of Elasticsearch, Intergraph InSight Explorer supports organizations that need a big data solution. The software can easily process millions of records of structured and unstructured data from multiple, historically siloed sources and combine them into a single crime mapping and analysis application. By combining unstructured data, tabular results, fuzzy logic, geo-referenced data and non-XY data, it delivers a more complete analysis. Intergraph InSight Explorer provides out-of-the-box integration with Intergraph InPursuit WebRMS and Intergraph Computer-Aided Dispatch (I/CAD) and can be integrated with third-party data sources for unified access.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

RapidSOS and Hexagon Safety & Infrastructure Partner to Equip 9-1-1 Centers with Accurate Location from Smartphone Callers

17.1.2017 13:00  

Hexagon Safety & Infrastructure and RapidSOS have partnered to provide public safety agencies that use Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) with accurate location and additional data from the RapidSOS NG911 Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Hexagon will be able to harness data from the RapidSOS Clearinghouse — including accurate handset location from all smartphone location sensors.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional data to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made. Through the RapidSOS integration, I/CAD users will be able to query the RapidSOS Clearinghouse when a wireless call is received to retrieve supplementary location and additional data through NG9-1-1 delivery mechanisms. For the first time, PSAPs are able to fully leverage the capabilities of modern smartphones to aid in emergency response, without a need for the caller to use an app. The partnership will benefit U.S. agencies initially with plans to expand internationally later in the year.

“Obtaining accurate location from smartphone calls is critical for PSAPs and first responders,” said Steven Marz, vice president of product management, Hexagon Safety & Infrastructure. “Through our partnership with RapidSOS, we can provide our computer-aided dispatch customers with a much-needed new capability that will improve the speed and accuracy of emergency response.”

“We are thrilled to partner with Hexagon Safety & Infrastructure,” said Michael Martin, CEO of RapidSOS. “This partnership will transform how 9-1-1 call takers respond to mobile callers, resulting in dramatically improved emergency outcomes for millions of emergencies nationwide, and ultimately globally.”

A global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

RapidSOS and Hexagon Safety & Infrastructure Partner to Equip 9-1-1 Centers with Accurate Location from Smartphone Callers

17.1.2017 13:00  

Hexagon Safety & Infrastructure and RapidSOS have partnered to provide public safety agencies that use Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) with accurate location and additional data from the RapidSOS NG911 Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Hexagon will be able to harness data from the RapidSOS Clearinghouse — including accurate handset location from all smartphone location sensors.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional data to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made. Through the RapidSOS integration, I/CAD users will be able to query the RapidSOS Clearinghouse when a wireless call is received to retrieve supplementary location and additional data through NG9-1-1 delivery mechanisms. For the first time, PSAPs are able to fully leverage the capabilities of modern smartphones to aid in emergency response, without a need for the caller to use an app. The partnership will benefit U.S. agencies initially with plans to expand internationally later in the year.

“Obtaining accurate location from smartphone calls is critical for PSAPs and first responders,” said Steven Marz, vice president of product management, Hexagon Safety & Infrastructure. “Through our partnership with RapidSOS, we can provide our computer-aided dispatch customers with a much-needed new capability that will improve the speed and accuracy of emergency response.”

“We are thrilled to partner with Hexagon Safety & Infrastructure,” said Michael Martin, CEO of RapidSOS. “This partnership will transform how 9-1-1 call takers respond to mobile callers, resulting in dramatically improved emergency outcomes for millions of emergencies nationwide, and ultimately globally.”

A global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

RapidSOS and Hexagon Safety & Infrastructure Partner to Equip 9-1-1 Centers with Accurate Location from Smartphone Callers

17.1.2017 13:00  

Hexagon Safety & Infrastructure and RapidSOS have partnered to provide public safety agencies that use Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) with accurate location and additional data from the RapidSOS NG911 Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Hexagon will be able to harness data from the RapidSOS Clearinghouse — including accurate handset location from all smartphone location sensors.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional data to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made. Through the RapidSOS integration, I/CAD users will be able to query the RapidSOS Clearinghouse when a wireless call is received to retrieve supplementary location and additional data through NG9-1-1 delivery mechanisms. For the first time, PSAPs are able to fully leverage the capabilities of modern smartphones to aid in emergency response, without a need for the caller to use an app. The partnership will benefit U.S. agencies initially with plans to expand internationally later in the year.

“Obtaining accurate location from smartphone calls is critical for PSAPs and first responders,” said Steven Marz, vice president of product management, Hexagon Safety & Infrastructure. “Through our partnership with RapidSOS, we can provide our computer-aided dispatch customers with a much-needed new capability that will improve the speed and accuracy of emergency response.”

“We are thrilled to partner with Hexagon Safety & Infrastructure,” said Michael Martin, CEO of RapidSOS. “This partnership will transform how 9-1-1 call takers respond to mobile callers, resulting in dramatically improved emergency outcomes for millions of emergencies nationwide, and ultimately globally.”

A global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

RapidSOS and Hexagon Safety & Infrastructure Partner to Equip 9-1-1 Centers with Accurate Location from Smartphone Callers

17.1.2017 13:00  

Hexagon Safety & Infrastructure and RapidSOS have partnered to provide public safety agencies that use Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) with accurate location and additional data from the RapidSOS NG911 Clearinghouse. Through this partnership, Public Safety Answering Points (PSAPs) working with Hexagon will be able to harness data from the RapidSOS Clearinghouse — including accurate handset location from all smartphone location sensors.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional data to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made. Through the RapidSOS integration, I/CAD users will be able to query the RapidSOS Clearinghouse when a wireless call is received to retrieve supplementary location and additional data through NG9-1-1 delivery mechanisms. For the first time, PSAPs are able to fully leverage the capabilities of modern smartphones to aid in emergency response, without a need for the caller to use an app. The partnership will benefit U.S. agencies initially with plans to expand internationally later in the year.

“Obtaining accurate location from smartphone calls is critical for PSAPs and first responders,” said Steven Marz, vice president of product management, Hexagon Safety & Infrastructure. “Through our partnership with RapidSOS, we can provide our computer-aided dispatch customers with a much-needed new capability that will improve the speed and accuracy of emergency response.”

“We are thrilled to partner with Hexagon Safety & Infrastructure,” said Michael Martin, CEO of RapidSOS. “This partnership will transform how 9-1-1 call takers respond to mobile callers, resulting in dramatically improved emergency outcomes for millions of emergencies nationwide, and ultimately globally.”

A global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Intergraph Government Solutions Announces Corporate Name Change to Hexagon US Federal

9.1.2017 9:00  

Intergraph Government Solutions (IGS) today became Hexagon US Federal, a wholly owned subsidiary of Hexagon Safety & Infrastructure serving the U.S. federal government market. The new name allows the company to more closely identify with a global technology leader and better offer Hexagon family best-of-class technology directly to U.S. government customers.

“Six years ago, we were acquired by Hexagon and now it’s time to evolve,” said Joe Fehrenbach, president and chief executive officer, Hexagon US Federal. “Our commitment to high quality services, solutions and products, as well as our core values of accountability, integrity, relationships and excellence that guide our business will not change.”

Hexagon US Federal will continue to operate with an independent board of directors and the current leadership and structure will remain intact. The Intergraph name will still be seen on some product lines and no business will be interrupted.

“We’re excited about this change and what the future holds,” said Fehrenbach. “We also look forward to continued success with our partners and customers.”

The new name and brand include a new logo, brand creative identity, a new website and more.

Intergraph Government Solutions Announces Corporate Name Change to Hexagon US Federal

9.1.2017 9:00  

Intergraph Government Solutions (IGS) today became Hexagon US Federal, a wholly owned subsidiary of Hexagon Safety & Infrastructure serving the U.S. federal government market. The new name allows the company to more closely identify with a global technology leader and better offer Hexagon family best-of-class technology directly to U.S. government customers.

“Six years ago, we were acquired by Hexagon and now it’s time to evolve,” said Joe Fehrenbach, president and chief executive officer, Hexagon US Federal. “Our commitment to high quality services, solutions and products, as well as our core values of accountability, integrity, relationships and excellence that guide our business will not change.”

Hexagon US Federal will continue to operate with an independent board of directors and the current leadership and structure will remain intact. The Intergraph name will still be seen on some product lines and no business will be interrupted.

“We’re excited about this change and what the future holds,” said Fehrenbach. “We also look forward to continued success with our partners and customers.”

The new name and brand include a new logo, brand creative identity, a new website and more.

Intergraph Government Solutions Announces Corporate Name Change to Hexagon US Federal

9.1.2017 9:00  

Intergraph Government Solutions (IGS) today became Hexagon US Federal, a wholly owned subsidiary of Hexagon Safety & Infrastructure serving the U.S. federal government market. The new name allows the company to more closely identify with a global technology leader and better offer Hexagon family best-of-class technology directly to U.S. government customers.

“Six years ago, we were acquired by Hexagon and now it’s time to evolve,” said Joe Fehrenbach, president and chief executive officer, Hexagon US Federal. “Our commitment to high quality services, solutions and products, as well as our core values of accountability, integrity, relationships and excellence that guide our business will not change.”

Hexagon US Federal will continue to operate with an independent board of directors and the current leadership and structure will remain intact. The Intergraph name will still be seen on some product lines and no business will be interrupted.

“We’re excited about this change and what the future holds,” said Fehrenbach. “We also look forward to continued success with our partners and customers.”

The new name and brand include a new logo, brand creative identity, a new website and more.

Intergraph Government Solutions Announces Corporate Name Change to Hexagon US Federal

9.1.2017 9:00  

Intergraph Government Solutions (IGS) today became Hexagon US Federal, a wholly owned subsidiary of Hexagon Safety & Infrastructure serving the U.S. federal government market. The new name allows the company to more closely identify with a global technology leader and better offer Hexagon family best-of-class technology directly to U.S. government customers.

“Six years ago, we were acquired by Hexagon and now it’s time to evolve,” said Joe Fehrenbach, president and chief executive officer, Hexagon US Federal. “Our commitment to high quality services, solutions and products, as well as our core values of accountability, integrity, relationships and excellence that guide our business will not change.”

Hexagon US Federal will continue to operate with an independent board of directors and the current leadership and structure will remain intact. The Intergraph name will still be seen on some product lines and no business will be interrupted.

“We’re excited about this change and what the future holds,” said Fehrenbach. “We also look forward to continued success with our partners and customers.”

The new name and brand include a new logo, brand creative identity, a new website and more.

Hexagon Safety & Infrastructure Offers Advanced Distribution Management System for Electric Utility Companies

21.12.2016 9:00  

Hexagon Safety & Infrastructure now offers a fully-integrated advanced distribution management system (ADMS) solution to better enable utilities to manage their complex electrical distribution infrastructure and take advantage of real-time operational data. The ADMS solution will aid utilities in improving their network reliability and resilience by streamlining operations and expediting critical actions and decisions.

Leveraging Hexagon’s strategic alliance with ETAP, the single-vendor ADMS solution features Hexagon’s Intergraph InService with embedded distribution management system (DMS) engine from ETAP. The solution includes comprehensive network analysis tools to perform distribution state estimation, dispatcher power flow and fault calculations; the ability to operate telemetered and non-telemetered devices for ad-hoc operations or planned switching; fault location identification, volt-var control and fault-isolation service restoration; and increased efficiency of field crews and restoration activities.

“The ADMS solution is scalable to provide smart grid capabilities to any sized utility, from the largest investor-owned company to small municipal utilities,” said Anna Throneberry, vice president, Hexagon Safety & Infrastructure. “The flexibility of the underlying configurable, off-the-shelf system enables utilities to deploy an ADMS that is unique to their operational procedures without requiring costly customizations.”

The integration between Hexagon’s and ETAP’s products is built upon common information model (CIM) and other industry standards, which have been proven in production environments, linking together outage management systems (OMS), supervisory control and data acquisition (SCADA) systems and DMS.

“Integrating real-time situational awareness, event management and online electrical network analysis capabilities allows utility distribution operators to better visualize, analyze and optimize smart grid operations,” said Tanuj Khandelwal, chief technology officer, ETAP. “A single user interface for outage management, dispatching and advanced analytics brings together situational intelligence utilities need to operate their distribution networks more efficiently and at reduced cost.”

Any successful real-time operation requires a functional electrical model that is detailed, accurate and current. By further leveraging Hexagon’s network model management solution, utilities can create and maintain a complete and reliable ADMS master network model – from supply points to individual meters – supplying relevant network model data to all the systems that need it.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Offers Advanced Distribution Management System for Electric Utility Companies

21.12.2016 9:00  

Hexagon Safety & Infrastructure now offers a fully-integrated advanced distribution management system (ADMS) solution to better enable utilities to manage their complex electrical distribution infrastructure and take advantage of real-time operational data. The ADMS solution will aid utilities in improving their network reliability and resilience by streamlining operations and expediting critical actions and decisions.

Leveraging Hexagon’s strategic alliance with ETAP, the single-vendor ADMS solution features Hexagon’s Intergraph InService with embedded distribution management system (DMS) engine from ETAP. The solution includes comprehensive network analysis tools to perform distribution state estimation, dispatcher power flow and fault calculations; the ability to operate telemetered and non-telemetered devices for ad-hoc operations or planned switching; fault location identification, volt-var control and fault-isolation service restoration; and increased efficiency of field crews and restoration activities.

“The ADMS solution is scalable to provide smart grid capabilities to any sized utility, from the largest investor-owned company to small municipal utilities,” said Anna Throneberry, vice president, Hexagon Safety & Infrastructure. “The flexibility of the underlying configurable, off-the-shelf system enables utilities to deploy an ADMS that is unique to their operational procedures without requiring costly customizations.”

The integration between Hexagon’s and ETAP’s products is built upon common information model (CIM) and other industry standards, which have been proven in production environments, linking together outage management systems (OMS), supervisory control and data acquisition (SCADA) systems and DMS.

“Integrating real-time situational awareness, event management and online electrical network analysis capabilities allows utility distribution operators to better visualize, analyze and optimize smart grid operations,” said Tanuj Khandelwal, chief technology officer, ETAP. “A single user interface for outage management, dispatching and advanced analytics brings together situational intelligence utilities need to operate their distribution networks more efficiently and at reduced cost.”

Any successful real-time operation requires a functional electrical model that is detailed, accurate and current. By further leveraging Hexagon’s network model management solution, utilities can create and maintain a complete and reliable ADMS master network model – from supply points to individual meters – supplying relevant network model data to all the systems that need it.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Offers Advanced Distribution Management System for Electric Utility Companies

21.12.2016 9:00  

Hexagon Safety & Infrastructure now offers a fully-integrated advanced distribution management system (ADMS) solution to better enable utilities to manage their complex electrical distribution infrastructure and take advantage of real-time operational data. The ADMS solution will aid utilities in improving their network reliability and resilience by streamlining operations and expediting critical actions and decisions.

Leveraging Hexagon’s strategic alliance with ETAP, the single-vendor ADMS solution features Hexagon’s Intergraph InService with embedded distribution management system (DMS) engine from ETAP. The solution includes comprehensive network analysis tools to perform distribution state estimation, dispatcher power flow and fault calculations; the ability to operate telemetered and non-telemetered devices for ad-hoc operations or planned switching; fault location identification, volt-var control and fault-isolation service restoration; and increased efficiency of field crews and restoration activities.

“The ADMS solution is scalable to provide smart grid capabilities to any sized utility, from the largest investor-owned company to small municipal utilities,” said Anna Throneberry, vice president, Hexagon Safety & Infrastructure. “The flexibility of the underlying configurable, off-the-shelf system enables utilities to deploy an ADMS that is unique to their operational procedures without requiring costly customizations.”

The integration between Hexagon’s and ETAP’s products is built upon common information model (CIM) and other industry standards, which have been proven in production environments, linking together outage management systems (OMS), supervisory control and data acquisition (SCADA) systems and DMS.

“Integrating real-time situational awareness, event management and online electrical network analysis capabilities allows utility distribution operators to better visualize, analyze and optimize smart grid operations,” said Tanuj Khandelwal, chief technology officer, ETAP. “A single user interface for outage management, dispatching and advanced analytics brings together situational intelligence utilities need to operate their distribution networks more efficiently and at reduced cost.”

Any successful real-time operation requires a functional electrical model that is detailed, accurate and current. By further leveraging Hexagon’s network model management solution, utilities can create and maintain a complete and reliable ADMS master network model – from supply points to individual meters – supplying relevant network model data to all the systems that need it.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Offers Advanced Distribution Management System for Electric Utility Companies

21.12.2016 9:00  

Hexagon Safety & Infrastructure now offers a fully-integrated advanced distribution management system (ADMS) solution to better enable utilities to manage their complex electrical distribution infrastructure and take advantage of real-time operational data. The ADMS solution will aid utilities in improving their network reliability and resilience by streamlining operations and expediting critical actions and decisions.

Leveraging Hexagon’s strategic alliance with ETAP, the single-vendor ADMS solution features Hexagon’s Intergraph InService with embedded distribution management system (DMS) engine from ETAP. The solution includes comprehensive network analysis tools to perform distribution state estimation, dispatcher power flow and fault calculations; the ability to operate telemetered and non-telemetered devices for ad-hoc operations or planned switching; fault location identification, volt-var control and fault-isolation service restoration; and increased efficiency of field crews and restoration activities.

“The ADMS solution is scalable to provide smart grid capabilities to any sized utility, from the largest investor-owned company to small municipal utilities,” said Anna Throneberry, vice president, Hexagon Safety & Infrastructure. “The flexibility of the underlying configurable, off-the-shelf system enables utilities to deploy an ADMS that is unique to their operational procedures without requiring costly customizations.”

The integration between Hexagon’s and ETAP’s products is built upon common information model (CIM) and other industry standards, which have been proven in production environments, linking together outage management systems (OMS), supervisory control and data acquisition (SCADA) systems and DMS.

“Integrating real-time situational awareness, event management and online electrical network analysis capabilities allows utility distribution operators to better visualize, analyze and optimize smart grid operations,” said Tanuj Khandelwal, chief technology officer, ETAP. “A single user interface for outage management, dispatching and advanced analytics brings together situational intelligence utilities need to operate their distribution networks more efficiently and at reduced cost.”

Any successful real-time operation requires a functional electrical model that is detailed, accurate and current. By further leveraging Hexagon’s network model management solution, utilities can create and maintain a complete and reliable ADMS master network model – from supply points to individual meters – supplying relevant network model data to all the systems that need it.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.

CP Selects Hexagon Safety & Infrastructure for Incident and Emergency Management and Response

6.12.2016 9:00  

Canadian Pacific (CP) has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for managing its major incidents and responses. The dispatching and mobile solutions will aid CP Police Service (CPPS) and CP Dangerous Goods teams in managing incidents along CP’s 12,000-mile rail network across Canada and the United States, while its integrated incident and emergency management solution will provide emergency planning and response capabilities.

“The safety of CP’s employees, our customers’ goods and the communities in which we operate is a priority for CP,” said Laird Pitz, CP vice president and chief risk officer. “The Hexagon Safety & Infrastructure suite of software ensures our police and emergency response teams have the information and resources they require to respond quickly and appropriately to incidents.”

The public safety solution suite features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by CPPS’s Control Centre to dispatch emergency response teams and others. The suite includes Intergraph Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching that will be used by all field personnel. CP will deploy Intergraph InPursuit WebRMS for records management, which will include powerful business intelligence and analytical capabilities to improve public safety, mitigate risk and support CP’s operations. It will also implement Intergraph Planning & Response, an application for coordinating information and resources for planned major events and unplanned disasters and emergencies.

“Hexagon’s solutions for public safety and security exemplify today’s best practices in risk management and interoperability with enterprise systems,” said Jacques Tremblay, vice president, Hexagon Safety & Infrastructure. “The Hexagon solution suite at CP is one of the most comprehensive in the industry. CP is an innovator in the marketplace."

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

CP Selects Hexagon Safety & Infrastructure for Incident and Emergency Management and Response

6.12.2016 9:00  

Canadian Pacific (CP) has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for managing its major incidents and responses. The dispatching and mobile solutions will aid CP Police Service (CPPS) and CP Dangerous Goods teams in managing incidents along CP’s 12,000-mile rail network across Canada and the United States, while its integrated incident and emergency management solution will provide emergency planning and response capabilities.

“The safety of CP’s employees, our customers’ goods and the communities in which we operate is a priority for CP,” said Laird Pitz, CP vice president and chief risk officer. “The Hexagon Safety & Infrastructure suite of software ensures our police and emergency response teams have the information and resources they require to respond quickly and appropriately to incidents.”

The public safety solution suite features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by CPPS’s Control Centre to dispatch emergency response teams and others. The suite includes Intergraph Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching that will be used by all field personnel. CP will deploy Intergraph InPursuit WebRMS for records management, which will include powerful business intelligence and analytical capabilities to improve public safety, mitigate risk and support CP’s operations. It will also implement Intergraph Planning & Response, an application for coordinating information and resources for planned major events and unplanned disasters and emergencies.

“Hexagon’s solutions for public safety and security exemplify today’s best practices in risk management and interoperability with enterprise systems,” said Jacques Tremblay, vice president, Hexagon Safety & Infrastructure. “The Hexagon solution suite at CP is one of the most comprehensive in the industry. CP is an innovator in the marketplace."

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

CP Selects Hexagon Safety & Infrastructure for Incident and Emergency Management and Response

6.12.2016 9:00  

Canadian Pacific (CP) has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for managing its major incidents and responses. The dispatching and mobile solutions will aid CP Police Service (CPPS) and CP Dangerous Goods teams in managing incidents along CP’s 12,000-mile rail network across Canada and the United States, while its integrated incident and emergency management solution will provide emergency planning and response capabilities.

“The safety of CP’s employees, our customers’ goods and the communities in which we operate is a priority for CP,” said Laird Pitz, CP vice president and chief risk officer. “The Hexagon Safety & Infrastructure suite of software ensures our police and emergency response teams have the information and resources they require to respond quickly and appropriately to incidents.”

The public safety solution suite features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by CPPS’s Control Centre to dispatch emergency response teams and others. The suite includes Intergraph Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching that will be used by all field personnel. CP will deploy Intergraph InPursuit WebRMS for records management, which will include powerful business intelligence and analytical capabilities to improve public safety, mitigate risk and support CP’s operations. It will also implement Intergraph Planning & Response, an application for coordinating information and resources for planned major events and unplanned disasters and emergencies.

“Hexagon’s solutions for public safety and security exemplify today’s best practices in risk management and interoperability with enterprise systems,” said Jacques Tremblay, vice president, Hexagon Safety & Infrastructure. “The Hexagon solution suite at CP is one of the most comprehensive in the industry. CP is an innovator in the marketplace."

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

CP Selects Hexagon Safety & Infrastructure for Incident and Emergency Management and Response

6.12.2016 9:00   Canadian Pacific (CP) has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for managing its major incidents and responses. The dispatching and mobile solutions will aid CP Police Service (CPPS) and CP Dangerous Goods teams in managing incidents along CP’s 12,000-mile rail network across Canada and the United States, while its integrated incident and emergency management solution will provide emergency planning and response capabilities.

“The safety of CP’s employees, our customers’ goods and the communities in which we operate is a priority for CP,” said Laird Pitz, CP vice president and chief risk officer. “The Hexagon Safety & Infrastructure suite of software ensures our police and emergency response teams have the information and resources they require to respond quickly and appropriately to incidents.”

The public safety solution suite features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by CPPS’s Control Centre to dispatch emergency response teams and others. The suite includes Intergraph Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching that will be used by all field personnel. CP will deploy Intergraph InPursuit WebRMS for records management, which will include powerful business intelligence and analytical capabilities to improve public safety, mitigate risk and support CP’s operations. It will also implement Intergraph Planning & Response, an application for coordinating information and resources for planned major events and unplanned disasters and emergencies.

“Hexagon’s solutions for public safety and security exemplify today’s best practices in risk management and interoperability with enterprise systems,” said Jacques Tremblay, vice president, Hexagon Safety & Infrastructure. “The Hexagon solution suite at CP is one of the most comprehensive in the industry. CP is an innovator in the marketplace."

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

U.S. Army Awards $36M Contract to Intergraph for Digital Records Management and Declassification Services

28.11.2016 9:00  

The Army Contracting Command at Ft. Dix, New Jersey, has awarded a base year plus two option year contract with a total contract amount of $36 million to Intergraph Government Solutions (IGS). IGS, as the prime contractor, will provide on-site technical services in support of the Army Records Management and Declassification Agency (RMDA) to analyze, declassify and manage digital records. IGS will also provide proven cyber security measures and full data center support of web-based applications accessed by over 64,000 worldwide Army users.

A leader in the records management industry for nearly two decades, IGS offers deep technical knowledge of records management, declassification, virtual systems and agile software development processes. IGS will fully support, secure and maintain records found in the Army Records Information Management System (ARIMS), a web accessible application developed by IGS.

“Our unique experience in support of declassification and enterprise IT services positioned us well for this award,” said Joseph Fehrenbach, IGS president and CEO. “This contract will allow RMDA to continue to work uninterrupted with a knowledgeable contractor and fulfill critical missions.”

In addition to declassifying over five million documents per year for RMDA, IGS will also employ an experienced cyber security management team and practices that protect RMDA’s IT infrastructure and ensure the proper cyber certifications are in place and current.

“We are excited about our work with RMDA as a trusted partner with the agency,” said Dr. Willie McFadden II, executive director of Army programs at IGS. “Our proud history of innovative approaches to designing, updating, developing and sustaining records management applications is what sets us apart in the industry.”

IGS will also provide technical, analytical and database administration; application programming; data entry; digitization; and infrastructure sustainment support. The contract work will be performed in Alexandria, Virginia.

U.S. Army Awards $36M Contract to Intergraph for Digital Records Management and Declassification Services

28.11.2016 9:00  

The Army Contracting Command at Ft. Dix, New Jersey, has awarded a base year plus two option year contract with a total contract amount of $36 million to Intergraph Government Solutions (IGS). IGS, as the prime contractor, will provide on-site technical services in support of the Army Records Management and Declassification Agency (RMDA) to analyze, declassify and manage digital records. IGS will also provide proven cyber security measures and full data center support of web-based applications accessed by over 64,000 worldwide Army users.

A leader in the records management industry for nearly two decades, IGS offers deep technical knowledge of records management, declassification, virtual systems and agile software development processes. IGS will fully support, secure and maintain records found in the Army Records Information Management System (ARIMS), a web accessible application developed by IGS.

“Our unique experience in support of declassification and enterprise IT services positioned us well for this award,” said Joseph Fehrenbach, IGS president and CEO. “This contract will allow RMDA to continue to work uninterrupted with a knowledgeable contractor and fulfill critical missions.”

In addition to declassifying over five million documents per year for RMDA, IGS will also employ an experienced cyber security management team and practices that protect RMDA’s IT infrastructure and ensure the proper cyber certifications are in place and current.

“We are excited about our work with RMDA as a trusted partner with the agency,” said Dr. Willie McFadden II, executive director of Army programs at IGS. “Our proud history of innovative approaches to designing, updating, developing and sustaining records management applications is what sets us apart in the industry.”

IGS will also provide technical, analytical and database administration; application programming; data entry; digitization; and infrastructure sustainment support. The contract work will be performed in Alexandria, Virginia.

U.S. Army Awards $36M Contract to Intergraph for Digital Records Management and Declassification Services

28.11.2016 9:00  

The Army Contracting Command at Ft. Dix, New Jersey, has awarded a base year plus two option year contract with a total contract amount of $36 million to Intergraph Government Solutions (IGS). IGS, as the prime contractor, will provide on-site technical services in support of the Army Records Management and Declassification Agency (RMDA) to analyze, declassify and manage digital records. IGS will also provide proven cyber security measures and full data center support of web-based applications accessed by over 64,000 worldwide Army users.

A leader in the records management industry for nearly two decades, IGS offers deep technical knowledge of records management, declassification, virtual systems and agile software development processes. IGS will fully support, secure and maintain records found in the Army Records Information Management System (ARIMS), a web accessible application developed by IGS.

“Our unique experience in support of declassification and enterprise IT services positioned us well for this award,” said Joseph Fehrenbach, IGS president and CEO. “This contract will allow RMDA to continue to work uninterrupted with a knowledgeable contractor and fulfill critical missions.”

In addition to declassifying over five million documents per year for RMDA, IGS will also employ an experienced cyber security management team and practices that protect RMDA’s IT infrastructure and ensure the proper cyber certifications are in place and current.

“We are excited about our work with RMDA as a trusted partner with the agency,” said Dr. Willie McFadden II, executive director of Army programs at IGS. “Our proud history of innovative approaches to designing, updating, developing and sustaining records management applications is what sets us apart in the industry.”

IGS will also provide technical, analytical and database administration; application programming; data entry; digitization; and infrastructure sustainment support. The contract work will be performed in Alexandria, Virginia.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

22.11.2016 4:00  

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

22.11.2016 4:00  

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

22.11.2016 4:00  

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

19.11.2016 1:00  

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

19.11.2016 1:00  

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

19.11.2016 1:00  

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

17.10.2016 10:00  

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

17.10.2016 10:00  

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

17.10.2016 10:00  

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

28.9.2016 10:00  

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

28.9.2016 10:00  

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

28.9.2016 10:00  

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Acquires GISquadrat

26.9.2016 9:00  

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

26.9.2016 9:00  

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

26.9.2016 9:00  

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

12.9.2016 10:00  

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

12.9.2016 10:00  

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

12.9.2016 10:00  

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

8.9.2016 4:00  

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

  • GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
  • GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
  • Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

8.9.2016 4:00  

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

  • GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
  • GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
  • Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

8.9.2016 4:00  

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

  • GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
  • GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
  • Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

24.8.2016 4:00  

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

24.8.2016 4:00  

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

24.8.2016 4:00  

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

17.8.2016 2:30  

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

17.8.2016 2:30  

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

17.8.2016 2:30  

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

9.8.2016 10:00  

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

9.8.2016 10:00  

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

9.8.2016 10:00  

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

16.6.2016 10:00  

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

16.6.2016 10:00  

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

16.6.2016 10:00  

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

15.6.2016 10:00  

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

15.6.2016 10:00  

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

15.6.2016 10:00  

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

14.6.2016 15:00  

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

14.6.2016 15:00  

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

14.6.2016 15:00  

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

14.6.2016 10:00  

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

  • A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
  • A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
  • A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
  • An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

14.6.2016 10:00  

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

  • A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
  • A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
  • A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
  • An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

14.6.2016 10:00  

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

  • A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
  • A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
  • A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
  • An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

7.6.2016 10:00  

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

7.6.2016 10:00  

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

7.6.2016 10:00  

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

6.6.2016 10:00  

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

6.6.2016 10:00  

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

6.6.2016 10:00  

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

26.4.2016 10:00  

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

26.4.2016 10:00  

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

26.4.2016 10:00  

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Hexagon Safety & Infrastructure Releases Intergraph Damage Assessment for Electric Utility Companies

21.4.2016 10:00  

Hexagon Safety & Infrastructure has released Intergraph Damage Assessment, an application that enables end-to-end automation of the entire post-storm damage assessment process. Intergraph Damage Assessment can be used for simple outage patrols, as well as in times of devastating storm damage, making it an everyday solution that maximizes return on investment for electric utility companies.

Intergraph Damage Assessment’s integrated components originate in the storm room and extend to the field and back for a complete, automated solution. Supervisors can assign assessment work and visualize and analyse up-to-date data from a web-based application. Field crews using tablets can perform assessments against GIS network facility data and send results back in real-time.

Unlike disaster documentation systems, Intergraph Damage Assessment is specific to utility workflows, and unlike other damage assessment applications, it integrates with any geographic information system (GIS) or outage management system (OMS), featuring both a field application and supervisory dashboard for end-to-end workflows.

“Intergraph Damage Assessment automates the complete damage assessment process, helping utility companies identify storm-affected areas, determine proper staffing levels and obtain feedback on physical damage in real time,” said Eric Charette, executive manager of utilities, Hexagon Safety & Infrastructure. “Dispatchers stay better informed on the extent of damage, while storm managers can track progress. With Intergraph Damage Assessment, better information from the field ultimately leads to more accurate restoration times.”

Expectations to improve customer service and reduce restoration times is at an all-time high for electric utility companies. “Sending assessors out in advance to conduct Damage Assessment helps prioritize the hardest hit areas so that we can focus the deployment of our lineman on rebuilding the grid,” said Len Socha, senior outage management engineer, Wisconsin Public Service Corp.

However, most companies’ existing processes for damage assessment involve manual, paper-based data collection using outdated, printed map books or custom, in-house applications. They provide little real-time feedback to the storm supervisor during the assessment process, and any information collected must be manually entered into the OMS.

Intergraph Damage Assessment overcomes these hurdles. Within Intergraph Damage Assessment, a web-based application displays the location of outages, field crews and network facilities and enables supervisors to assign work by geographic areas. A tablet-based mobile application uses web services to provide views of outages, crews and GIS facility information as a layer on top of commercial maps, which enables workers to collect data in the field for comprehensive damage assessment. Using the web-based application back in the storm room, supervisors can view that information and run reports and analysis to determine the extent of damage and aid in restoration strategy. Server-side event processing and industry-standard messaging enable integration with other systems for collection results, including materials required to rebuild the network, leading to real-time intelligent decision making, which is not possible when using outdated paper maps.

Extensive hands-on field testing of Intergraph Damage Assessment was conducted as part of the certification cycle.  “We felt it was vital to get Intergraph Damage Assessment in the hands of users to test the application in the field under real-world conditions that you can’t simulate in the office,” Charette said. 

The release of Intergraph Damage Assessment coincides with the Midwest Mutual Assistance Group Conference in Chicago, Illinois. Hexagon Safety & Infrastructure is a sponsor of the conference, which meets to discuss electric utility resource management, storm restoration techniques and damage assessment.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Releases Intergraph Damage Assessment for Electric Utility Companies

21.4.2016 10:00  

Hexagon Safety & Infrastructure has released Intergraph Damage Assessment, an application that enables end-to-end automation of the entire post-storm damage assessment process. Intergraph Damage Assessment can be used for simple outage patrols, as well as in times of devastating storm damage, making it an everyday solution that maximizes return on investment for electric utility companies.

Intergraph Damage Assessment’s integrated components originate in the storm room and extend to the field and back for a complete, automated solution. Supervisors can assign assessment work and visualize and analyse up-to-date data from a web-based application. Field crews using tablets can perform assessments against GIS network facility data and send results back in real-time.

Unlike disaster documentation systems, Intergraph Damage Assessment is specific to utility workflows, and unlike other damage assessment applications, it integrates with any geographic information system (GIS) or outage management system (OMS), featuring both a field application and supervisory dashboard for end-to-end workflows.

“Intergraph Damage Assessment automates the complete damage assessment process, helping utility companies identify storm-affected areas, determine proper staffing levels and obtain feedback on physical damage in real time,” said Eric Charette, executive manager of utilities, Hexagon Safety & Infrastructure. “Dispatchers stay better informed on the extent of damage, while storm managers can track progress. With Intergraph Damage Assessment, better information from the field ultimately leads to more accurate restoration times.”

Expectations to improve customer service and reduce restoration times is at an all-time high for electric utility companies. “Sending assessors out in advance to conduct Damage Assessment helps prioritize the hardest hit areas so that we can focus the deployment of our lineman on rebuilding the grid,” said Len Socha, senior outage management engineer, Wisconsin Public Service Corp.

However, most companies’ existing processes for damage assessment involve manual, paper-based data collection using outdated, printed map books or custom, in-house applications. They provide little real-time feedback to the storm supervisor during the assessment process, and any information collected must be manually entered into the OMS.

Intergraph Damage Assessment overcomes these hurdles. Within Intergraph Damage Assessment, a web-based application displays the location of outages, field crews and network facilities and enables supervisors to assign work by geographic areas. A tablet-based mobile application uses web services to provide views of outages, crews and GIS facility information as a layer on top of commercial maps, which enables workers to collect data in the field for comprehensive damage assessment. Using the web-based application back in the storm room, supervisors can view that information and run reports and analysis to determine the extent of damage and aid in restoration strategy. Server-side event processing and industry-standard messaging enable integration with other systems for collection results, including materials required to rebuild the network, leading to real-time intelligent decision making, which is not possible when using outdated paper maps.

Extensive hands-on field testing of Intergraph Damage Assessment was conducted as part of the certification cycle.  “We felt it was vital to get Intergraph Damage Assessment in the hands of users to test the application in the field under real-world conditions that you can’t simulate in the office,” Charette said. 

The release of Intergraph Damage Assessment coincides with the Midwest Mutual Assistance Group Conference in Chicago, Illinois. Hexagon Safety & Infrastructure is a sponsor of the conference, which meets to discuss electric utility resource management, storm restoration techniques and damage assessment.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Releases Intergraph Damage Assessment for Electric Utility Companies

21.4.2016 10:00  

Hexagon Safety & Infrastructure has released Intergraph Damage Assessment, an application that enables end-to-end automation of the entire post-storm damage assessment process. Intergraph Damage Assessment can be used for simple outage patrols, as well as in times of devastating storm damage, making it an everyday solution that maximizes return on investment for electric utility companies.

Intergraph Damage Assessment’s integrated components originate in the storm room and extend to the field and back for a complete, automated solution. Supervisors can assign assessment work and visualize and analyse up-to-date data from a web-based application. Field crews using tablets can perform assessments against GIS network facility data and send results back in real-time.

Unlike disaster documentation systems, Intergraph Damage Assessment is specific to utility workflows, and unlike other damage assessment applications, it integrates with any geographic information system (GIS) or outage management system (OMS), featuring both a field application and supervisory dashboard for end-to-end workflows.

“Intergraph Damage Assessment automates the complete damage assessment process, helping utility companies identify storm-affected areas, determine proper staffing levels and obtain feedback on physical damage in real time,” said Eric Charette, executive manager of utilities, Hexagon Safety & Infrastructure. “Dispatchers stay better informed on the extent of damage, while storm managers can track progress. With Intergraph Damage Assessment, better information from the field ultimately leads to more accurate restoration times.”

Expectations to improve customer service and reduce restoration times is at an all-time high for electric utility companies. “Sending assessors out in advance to conduct Damage Assessment helps prioritize the hardest hit areas so that we can focus the deployment of our lineman on rebuilding the grid,” said Len Socha, senior outage management engineer, Wisconsin Public Service Corp.

However, most companies’ existing processes for damage assessment involve manual, paper-based data collection using outdated, printed map books or custom, in-house applications. They provide little real-time feedback to the storm supervisor during the assessment process, and any information collected must be manually entered into the OMS.

Intergraph Damage Assessment overcomes these hurdles. Within Intergraph Damage Assessment, a web-based application displays the location of outages, field crews and network facilities and enables supervisors to assign work by geographic areas. A tablet-based mobile application uses web services to provide views of outages, crews and GIS facility information as a layer on top of commercial maps, which enables workers to collect data in the field for comprehensive damage assessment. Using the web-based application back in the storm room, supervisors can view that information and run reports and analysis to determine the extent of damage and aid in restoration strategy. Server-side event processing and industry-standard messaging enable integration with other systems for collection results, including materials required to rebuild the network, leading to real-time intelligent decision making, which is not possible when using outdated paper maps.

Extensive hands-on field testing of Intergraph Damage Assessment was conducted as part of the certification cycle.  “We felt it was vital to get Intergraph Damage Assessment in the hands of users to test the application in the field under real-world conditions that you can’t simulate in the office,” Charette said. 

The release of Intergraph Damage Assessment coincides with the Midwest Mutual Assistance Group Conference in Chicago, Illinois. Hexagon Safety & Infrastructure is a sponsor of the conference, which meets to discuss electric utility resource management, storm restoration techniques and damage assessment.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Hexagon Safety & Infrastructure Partners with TomTom to Optimize Emergency Response in the Asia-Pacific Region

13.4.2016 10:00  

Hexagon Safety & Infrastructure will provide map and traffic data from TomTom as part of Hexagon’s public safety solutions in the Asia-Pacific region. Through a licensing agreement with TomTom Global Content B.V., Hexagon will include TomTom’s full mapping and traffic content with Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), to help optimize emergency response performance in a dozen countries, including Australia, India and South Korea.

TomTom’s global road network database integrates turn-by-turn directions and road data, including signage, intersections and congestions, in real time. This results in more up-to-date and precise address points, street networks and routing. Hexagon’s I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration -- providing a common operating picture for intelligent response. Combining I/CAD with TomTom’s data can help increase dispatching accuracy and reduce response times to incidents and emergencies in the countries served under the agreement.

“We look forward to leveraging our partnership with TomTom to benefit dispatchers and first responders and drive additional value within our public safety solutions, raising both the performance and productivity of public safety and security agencies throughout the Asia-Pacific region,” said Mike Creevey, country manager, Australia, Hexagon Safety & Infrastructure.

As an official reseller of TomTom’s content under the agreement, Hexagon can advertise, distribute and promote TomTom’s map and traffic data, which is fully integrated into I/CAD, in Australia, Brunei, Hong Kong, India, Indonesia, Republic of Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand and Vietnam.

“We are excited that Hexagon Safety & Infrastructure has selected TomTom to help provide real-time maps and traffic data for Hexagon’s leading I/CAD software,” said Phil Allen, general manager, licensing, South East Asia and Oceania, TomTom, “We are confident that TomTom’s content will contribute to improved response times during critical situations.”

TomTom is a global leader in navigation and mapping products. The company’s global map database covers more than 46 million kilometers and more than 4 billion people worldwide and features full navigable coverage for 135 countries. TomTom’s map-based components include map content, online map-based services, real-time traffic and navigation software.

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Partners with TomTom to Optimize Emergency Response in the Asia-Pacific Region

13.4.2016 10:00  

Hexagon Safety & Infrastructure will provide map and traffic data from TomTom as part of Hexagon’s public safety solutions in the Asia-Pacific region. Through a licensing agreement with TomTom Global Content B.V., Hexagon will include TomTom’s full mapping and traffic content with Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), to help optimize emergency response performance in a dozen countries, including Australia, India and South Korea.

TomTom’s global road network database integrates turn-by-turn directions and road data, including signage, intersections and congestions, in real time. This results in more up-to-date and precise address points, street networks and routing. Hexagon’s I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration -- providing a common operating picture for intelligent response. Combining I/CAD with TomTom’s data can help increase dispatching accuracy and reduce response times to incidents and emergencies in the countries served under the agreement.

“We look forward to leveraging our partnership with TomTom to benefit dispatchers and first responders and drive additional value within our public safety solutions, raising both the performance and productivity of public safety and security agencies throughout the Asia-Pacific region,” said Mike Creevey, country manager, Australia, Hexagon Safety & Infrastructure.

As an official reseller of TomTom’s content under the agreement, Hexagon can advertise, distribute and promote TomTom’s map and traffic data, which is fully integrated into I/CAD, in Australia, Brunei, Hong Kong, India, Indonesia, Republic of Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand and Vietnam.

“We are excited that Hexagon Safety & Infrastructure has selected TomTom to help provide real-time maps and traffic data for Hexagon’s leading I/CAD software,” said Phil Allen, general manager, licensing, South East Asia and Oceania, TomTom, “We are confident that TomTom’s content will contribute to improved response times during critical situations.”

TomTom is a global leader in navigation and mapping products. The company’s global map database covers more than 46 million kilometers and more than 4 billion people worldwide and features full navigable coverage for 135 countries. TomTom’s map-based components include map content, online map-based services, real-time traffic and navigation software.

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Partners with TomTom to Optimize Emergency Response in the Asia-Pacific Region

13.4.2016 10:00  

Hexagon Safety & Infrastructure will provide map and traffic data from TomTom as part of Hexagon’s public safety solutions in the Asia-Pacific region. Through a licensing agreement with TomTom Global Content B.V., Hexagon will include TomTom’s full mapping and traffic content with Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), to help optimize emergency response performance in a dozen countries, including Australia, India and South Korea.

TomTom’s global road network database integrates turn-by-turn directions and road data, including signage, intersections and congestions, in real time. This results in more up-to-date and precise address points, street networks and routing. Hexagon’s I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration -- providing a common operating picture for intelligent response. Combining I/CAD with TomTom’s data can help increase dispatching accuracy and reduce response times to incidents and emergencies in the countries served under the agreement.

“We look forward to leveraging our partnership with TomTom to benefit dispatchers and first responders and drive additional value within our public safety solutions, raising both the performance and productivity of public safety and security agencies throughout the Asia-Pacific region,” said Mike Creevey, country manager, Australia, Hexagon Safety & Infrastructure.

As an official reseller of TomTom’s content under the agreement, Hexagon can advertise, distribute and promote TomTom’s map and traffic data, which is fully integrated into I/CAD, in Australia, Brunei, Hong Kong, India, Indonesia, Republic of Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand and Vietnam.

“We are excited that Hexagon Safety & Infrastructure has selected TomTom to help provide real-time maps and traffic data for Hexagon’s leading I/CAD software,” said Phil Allen, general manager, licensing, South East Asia and Oceania, TomTom, “We are confident that TomTom’s content will contribute to improved response times during critical situations.”

TomTom is a global leader in navigation and mapping products. The company’s global map database covers more than 46 million kilometers and more than 4 billion people worldwide and features full navigable coverage for 135 countries. TomTom’s map-based components include map content, online map-based services, real-time traffic and navigation software.

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Kansas City Police Department Selects Hexagon Safety & Infrastructure Software

7.4.2016 10:00  

The Kansas City, Missouri, Police Department has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for use in its communications center and police vehicles. The dispatching and mobile solution will aid police in managing incidents and emergencies and serves as the first step toward the creation of a regional dispatch system.

Replacing a legacy system, the Hexagon solution will help modernize the technology foundation that enables Kansas City Police Department operations. Its scalability and ease of integration will also aid the department’s efforts to connect its IT systems with neighboring jurisdictions, including Overland Park and Johnson County, Kansas (also Hexagon customers), for seamless regional dispatching.

“Hexagon’s proven solution provides us with a highly adaptable system, configurable to meet our needs and workflows,” said Director of Information Services Mike Grigsby, Kansas City Police Department. “With Hexagon’s dispatching and mobile software, we are positioned to expand our service offerings through interoperable regional solutions.”

The police department’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used at the department’s primary dispatch center and remote back-up facility. The suite includes Mobile for Public Safety, a powerful in-vehicle application, which will be used by all field officers. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the Kansas City Police Department meet its current and future goals, from more efficient incident management to regional interoperability,” said Hank DiPietro, vice president and general manager, U.S. public safety, Hexagon Safety & Infrastructure. “Kansas City will benefit from the same robust system that serves New York City, Boston and many other major metro areas.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

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