Hexagon Safety & Infrastructure

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

North Wales Police Entrusts Hexagon Safety & Infrastructure and Frequentis with Joint Communications Centre Systems Upgrade

North Wales Police, a customer of Hexagon Safety & Infrastructure and Frequentis for more than a decade, has contracted with Hexagon to upgrade the existing Frequentis 3020 Integrated Communication Control System (ICCS) to the Frequentis 3020 LifeX software platform and provide associated integration to Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) incident management and dispatch system.

The upgrade provides North Wales Police with a single platform for both emergency and non-emergency forms of contact centre and control room communications including radio, telephony, email and web chat. The solution enables configurable skills-based routing of communications, provides more information on both people and properties at the point of contact through integration with other police systems and delivers automated management information reporting.

The integrated solution facilitates infrastructure consolidation through the use of a single workstation per operator position and commercial-off-the-shelf (COTS) hardware and virtualisation in the data centre. The 3020 LifeX software platform will also support the transition to the Emergency Services Network (ESN) for North Wales Police in the coming years.

Paul Shea, North Wales Police control room manager, said, “The commitment from Hexagon and Frequentis to work with us to not only enhance our communications with the public through all media channels, but also to support us to be ready for the transition to ESN is just what we need to allow us to concentrate on policing. We have worked with Hexagon and Frequentis for a long time and understand their knowledge and experience in control rooms and critical communications. This, coupled with the 3020 LifeX solution, were the reasons why we decided to implement the new ICCS and contact centre upgrade with them.”

Maximilian Weber, senior vice president EMEA at Hexagon Safety & Infrastructure, commented, “Together with Frequentis we are proud to be delivering an upgrade for North Wales Police that will truly help them with public contact and officer dispatching in the future. Not only will it bring efficiencies within the police control room but also will give the public of North Wales a better service.”

Robert Nitsch, director public safety at Frequentis, explained, “We are honoured to be entrusted by North Wales Police to install our first multimedia contact centre in the UK as well as a solution capable of transition to ESN. By using 3020 LifeX and Hexagon’s I/CAD properly integrated, we are combining our understanding of the market needs with experiences gathered in existing contact centre solutions for the benefit of North Wales Police so they can increase efficiencies to meet their targets.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police Launch India’s Largest Emergency Operation Center with Hexagon Safety & Infrastructure Software

Uttar Pradesh Police, the largest police force in India, has opened its state-wide, centralized “Dial 100” Emergency Operation Center in the provincial capital, Lucknow. It houses India’s largest police emergency response system, which is equipped with Hexagon Safety & Infrastructure’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) software.

Hexagon’s integrated suite of public safety solutions will enhance incident management and agency-wide reporting in India’s most populous state, serving 220 million people across 75 districts. Relying on Hexagon’s advanced call-handling and dispatching capabilities, the new 24/7 operation center will have up to 250 call takers and 150 dispatchers to manage 200,000 estimated calls per day via its emergency hotline services – landline, VoIP, SMS, email, social media and mobile application. Citizens can upload pictures, texts and videos in English and their local dialects, which can be tagged to recorded calls. Information is shared with frontline police via mobile applications. A key highlight is the deployment of 200 female communication officers to ensure quick response to women in need of assistance.

S. Javeed Ahmad, director general of police, Uttar Pradesh Police, said, “A leader like Hexagon has participated in this project, lending its technology and expertise to customise such an extensive and robust computer-aided dispatch system. I’m extremely positive and optimistic that this will change the way police respond to the people in Uttar Pradesh.”

Replacing legacy and fragmented systems, Hexagon’s innovative and integrated software suite will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000 -person police force. Police expect the system to reduce response times to 15 minutes in urban areas and 20 minutes in rural spots. Hexagon’s partner, Mahindra Defence Systems Limited, implemented the technology in the “Dial 100” Emergency Operation Center.

“We are proud to be a key partner in building a world-class command and control center for Uttar Pradesh Police,” said Jerry Su, vice president of global strategy, Hexagon Safety & Infrastructure. “We are confident that Hexagon’s technology will help Uttar Pradesh Police achieve its current and future goals, improving emergency services for its citizens.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Chosen by Salt Lake Area Public Safety Agencies for Integrated 911 Dispatching and Records Management

The municipal and county police, fire and emergency medical agencies within Salt Lake County, Utah, selected a suite of mission-critical software from Hexagon Safety & Infrastructure to consolidate regional public safety IT and operations for the first time. The public safety agencies serving 1.2 million residents of the Salt Lake Valley will benefit from unified dispatching, records management, mobile and analytics systems that will help improve data sharing, multi-agency collaboration and overall public safety.

The agencies to be served include Salt Lake Valley Emergency Communications Center (VECC), Salt Lake City 911 (SLC911), Bluffdale Fire Department, Cottonwood Heights Police Department, Draper Police Department, Murray City Police and Fire Departments, Salt Lake City Police and Fire Departments, Sandy Police and Fire Departments, South Jordan Police and Fire Departments, South Salt Lake City Police and Fire Departments, Unified Police and Salt Lake County Sheriff’s Office, Unified Fire Authority, West Jordan City Police and Fire Departments and West Valley Police and Fire Departments. When fully implemented, the Salt Lake Valley deployment will be one of Hexagon’s largest multi-agency, multi-jurisdictional systems in the U.S.

“Adopting the same computer-aided dispatching software system by the two 911 call answering centers serving all city, town and county police and fire will greatly enhance the ability of all agencies to share information and better serve our citizens in need of emergency services,” said VECC Executive Director John Inch Morgan.

The public safety agencies have been working to develop a comprehensive, functionally consolidated public safety system for the past 20 years. In 2014, all public safety agencies in Salt Lake County, including the two 911 communications centers, came together through inter-local agreements to secure shared computer-aided dispatch, records management and mobile systems. The result of this extensive and exhaustive process led to the procurement of a suite of products and services from Hexagon that will decrease response times, improve coordination between agencies, save lives and enhance the safety of first responders.

The agencies selected Hexagon through a competitive proposal process because of its ability to deliver interoperable, scalable and reliable systems across multiple agencies. The Hexagon software will not only enable the Salt Lake Valley to achieve greater efficiencies at its 911 centers, but will also permit agencies to balance workload and ensure back-up of dispatching functions if needed. The records management and mobile software will further extend capabilities to ensure critical, real-time information is available to first responders, investigators and other personnel whenever and wherever needed.

The specific Hexagon software includes Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software; Intergraph Mobile for Public Safety and Intergraph Mobile Responder, which extend dispatching capabilities to laptops and mobile devices; Intergraph InPursuit WebRMS, a cloud-deployable, records management system; and Intergraph Business Intelligence for Public Safety, which helps agencies mine, monitor and analyze massive amounts of public safety data for better resource planning and deployment.

“In deploying Hexagon’s public safety systems, Salt Lake Valley agencies can benefit from unified systems for true multi-agency and multi-jurisdictional operations,” said Hank DiPietro, vice president and general manager of U.S. public safety, Hexagon Safety & Infrastructure. "We're honored that the police and fire agencies and the two public safety answering points have put their trust in our systems to help improve public safety.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Assists HS1 with GeoPortal Update

Hexagon Safety & Infrastructure has assisted HS1 Ltd to update its GeoPortal, incorporating a modern thin client, additional datasets and improved query functions. The technical implementation was undertaken by LCR onto a cloud-hosted infrastructure.

The HS1 GeoPortal, built on Hexagon software, assists in the daily management of the high speed rail link from St Pancras International to the Channel Tunnel, allowing internal and external users to access track asset data and respond to and assess planning applications. Integration with Bing Maps Bird’s Eye View helps users view the railway track from an ideal perspective, saving field work time.

External organizations can access the GeoPortal directly or connect to web services, delivering the relevant data in their own geospatial and business systems. HS1 Ltd and LCR have an ongoing plan of additional datasets to include in the GeoPortal, widening the user base and applications of use.

Ben Olney, Planning and Consents Manager at HS1 Ltd, said “The HS1 GeoPortal provides an invaluable mapping resource for our staff and contractors, allowing us to quickly access geographical data and view the infrastructure and adjacent sites. The recent updating has made the system more user friendly, and we look forward to developing additional datasets to assist with the day-to-day running of HS1.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Hexagon Safety & Infrastructure Acquires GISquadrat

Hexagon Safety & Infrastructure has acquired GISquadrat GmbH of Vienna, Austria. The acquisition will enhance Hexagon’s geospatial, cloud and mobile solutions for governments and utility providers in Europe.

A Hexagon partner prior to the acquisition, GISquadrat uses Hexagon software in a cloud environment to provide data capture and management services and applications, including task-specific field solutions for infrastructure networks and public services. GISquadrat’s Data-as-a-Service (DaaS) solutions provide lower total cost of ownership for business-critical data. The company serves more than 300 customers and thousands of users.

“We’re focused on delivering task-specific cloud and mobile solutions that increase the availability and value of enterprise information and the efficiency of workflows. The acquisition of GISquadrat expands our offerings for governments and utility providers of all sizes,” said Maximillian Weber, senior vice president of EMEA, Hexagon Safety & Infrastructure. “We look forward to working with GISquadrat’s existing customers in Austria and bringing on new customers who will benefit from our combined solutions.”

GISquadrat’s solutions include applications for utility networks and cadastral workflows built on Hexagon software. They also include professional services that support spatial data collection, management and production. Following the acquisition, the company and its employees will continue current operations.

“Hexagon is a leading global provider of information technologies. Hence, this acquisition is the optimal solution for our customers, products and employees. We are proud to make our contribution to Hexagon’s global success in the future,” said Guenter Probst, founder of GISquadrat.

For more than 40 years, Hexagon Safety & Infrastructure, has supported governments and utility providers through location-based technologies and task-specific business systems and applications. Its public sector solutions streamline complex processes, accelerate information flows, facilitate collaboration and deliver greater insight to decision makers.

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Halton Regional Police Service of Ontario, Canada, has been named a 2016 Computerworld Data+ Editors’ Choice Award honoree for its use of Hexagon Safety & Infrastructure software. This prestigious honor recognizes innovative big data initiatives that have delivered significant business value.

To better manage growing demand on public safety services, Halton Regional Police Service created a new Police Analytics unit with a mandate to exploit data to make policing more efficient and effective. Working with Hexagon, the police department deployed Hexagon’s Intergraph Business Intelligence for Public Safety and built a data warehouse that consolidated data from various sources.

All police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity. The data is analyzed to enable proactive and preventative operations. Armed with monthly, quarterly and annual performance measures, the agency quantifies officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Hexagon’s Intergraph Business Intelligence for Public Safety product is a key component of our analytical infrastructure. It provides the raw materials that our analysts turn into actionable insights that support the Service,” said Police Analytics Coordinator Joseph Glover, Halton Regional Police Service.

The Computerworld Data+ Editors’ Choice awards program was launched in 2013 by IDG’s Computerworld editorial team to recognize organizations that are mining big data to analyze and predict business trends and monetize this information. Organizations were asked to complete questionnaires detailing their big data projects, which were then reviewed by the Computerworld editorial team. From those questionnaires, honorees were selected for their ability to achieve business benefits through big data and demonstrate real-world results and best practices. The Data+ Editors’ Choice Awards honorees and their achievements are highlighted in a special feature on Computerworld.com and in the September issue of Computerworld.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

Halton Regional Police Service Receives 2016 Computerworld Data+ Editors’ Choice Award for Use of Hexagon Safety & Infrastructure Software

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

• GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
• GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
• Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

• GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
• GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
• Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

• GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
• GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
• Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

• GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
• GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
• Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Hexagon Safety & Infrastructure Listed on G-Cloud 8 Framework

Hexagon Safety & Infrastructure has been listed on the G-Cloud 8 framework within the Crown Commercial Service (CCS) Digital Marketplace, providing UK public sector organisations easier access to Hexagon’s leading geospatial software and services. Listed under its legal entity, Intergraph (UK) Ltd., Hexagon’s offerings are available in the Software-as-a-Service and Specialist Cloud Services areas.

CCS acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

Hexagon’s GeoMedia Online, IMAGINE Online, GeoMedia WebMap On Your Cloud and Mobile Alert have been listed within the Software-as-a-Service area:

• GeoMedia Online and IMAGINE Online deliver desktop GIS and remote sensing packages using Native-as-a-Service to allow agencies to retain their data locally and subscribe to these services as required.
• GeoMedia WebMap On Your Cloud provides agencies with supported web mapping technology on their hosted cloud infrastructure. The agencies’ geospatial data can then be distributed via standard web services and portals to their employees and externally.
• Mobile Alert is a reporting tool with a simple user interface, allowing the public and employees to report incidents via a mobile device. The reports include notes, a photo and location information, allowing the hosted service to send the details to the correct authority for the geographic area.

Hexagon’s GIS Cloud Consultancy has been listed within the Specialist Cloud Services area. Hexagon provides a range of professional services covering business analysis, user needs analysis, requirements definition, system development, testing, training and project management, all in the context of delivering business benefit via the customization or configuration of Hexagon GIS cloud applications.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Anglian Water Services Ltd., England’s largest water company by area, has implemented Hexagon Safety & Infrastructure’s SAP integration module as part of its recent enterprise GIS upgrade. Taking advantage of the latest in web services technology, Hexagon’s SAP integration module provides a seamless connection between Anglian Water’s utility GIS, built on Hexagon’s Intergraph G/Technology, and SAP’s enterprise application integration software, SAP Process Integration (PI).

The combined Hexagon GIS and SAP solution enables Anglian Water to manage its entire water and wastewater networks through an integrated view of assets and activities.

“The integration between Hexagon’s GIS and SAP provides us with a single solution to help manage our assets and work,” said Chris Bodley, Anglian Water’s IS Service Delivery Manager. “The combination provides an important source of reliable information to help us deliver our customer promises through a better understanding of the networks and how they are changing.”

Hexagon’s SAP integration module improves the integration and management of core IT processes and business functions, including asset and work management. The web services-based module removes the need for point-to-point interfaces between systems, which are costly to implement, maintain and upgrade.

Anglian Water’s GIS provides detailed, connected network information to personnel handling key aspects of the company’s day-to-day business operations, including customer services call-takers, network technicians in the field, analysts in asset planning and duty managers in the company’s Operations Management Centre. Anglian Water’s GIS also uses Hexagon’s G/WaterUK, an extension to Intergraph G/Technology that provides capabilities required by U.K. water companies. G/WaterUK originated from a business collaboration between Anglian Water and Hexagon Safety & Infrastructure (then called Intergraph’s Security, Government & Infrastructure division) in 2006.

Hexagon’s SAP integration module was delivered working in partnership with CapGemini, one of Anglian Water’s IT framework partners.

Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.

Anglian Water Implements GIS and SAP Integration Module from Hexagon Safety & Infrastructure

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

Hexagon Safety & Infrastructure Helps North Wales Police Identify Vulnerable Callers

North Wales Police has successfully implemented Hexagon Safety & Infrastructure’s Known Callers contact management module as part of its Intergraph Computer-Aided Dispatch (I/CAD) incident management system. The new module helps North Wales Police satisfy a crucial requirement of providing the ability to identify repeat and vulnerable callers at the point of contact.

Addressing caller vulnerabilities is a key requirement for North Wales Police and other forces throughout the UK, a need cited by Her Majesty’s Inspectorate of Constabulary (HMIC), which independently assesses police forces in England and Wales on how effectively they protect vulnerable people from harm and support victims. The solution also aids police force safety by automatically alerting operators to any potential risk of dispatching officers to premises where legally held firearms may be present. The new module builds upon North Wales Police’s existing I/CAD system from Hexagon, a suite of industry-leading incident management software that features complete, integrated capabilities for call handling and dispatching, field communications and more.

The new Hexagon solution improves the collection of information from the caller through a configurable workflow that supports the principle of “collect once, use many times”. It uses a specialised rules engine that supports structured dialogue and helps avoid double entry of information. It also automates the search of data already held by the force, reducing the time spent by the communications operator on basic checking of intelligence. This consistent approach provides more effective support to those in greatest need of the police’s protection and support.

Paul Shea, North Wales Police Control Room Manager, said, “Hexagon has provided North Wales Police with a solution which assists communications operators to identify caller’s vulnerabilities at the point of contact, while also providing a comprehensive history of calls. Following work by the Hexagon team to meet our organisations’ specific needs at the point of call, the solution has far exceeded our initial expectations.”

Ian Holmes, Public Safety and Security Sales Manager, Hexagon Safety & Infrastructure, said, “Hexagon is pleased to assist North Wales Police by improving call-handling performance as identified by HMIC. Building from our long-term commitment and relationship, we will continue to work in partnership together for a safer North Wales.”

The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

Uttar Pradesh Police, the largest police force in India, has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure to enhance call handling, officer dispatching and agency-wide reporting in India’s most populous state. Hexagon’s industry-leading Intergraph Computer-Aided Dispatch (I/CAD) will form the basis for the largest police emergency response system in India, and possibly the largest in the world, serving 220 million people.

Uttar Pradesh Police will be the first Indian state police force to implement an integrated emergency operation center (EOC) at its capital city of Lucknow. Replacing legacy and fragmented systems, Hexagon’s innovative and integrated solutions will expand Uttar Pradesh Police’s incident response capabilities, leading to enhanced efficiency for the 250,000-person force. Hexagon’s software will deliver map-based views of calls, events and units in the field to 246 call takers and 114 dispatchers.

“Hexagon’s robust platform will help us cope more efficiently with the demands of our dispatching operations and field units in 75 districts. Our citizens will also have quicker access and connectivity to emergency services,” said Anil Agrawal, Additional Director General of Police (ADGP) of Uttar Pradesh Police. “It will take us less time to respond and reach distressed citizens without delay. In this way, we can better manage and uphold law and order in the state.”

Uttar Pradesh Police’s I/CAD solution includes Intergraph Mobile Responder, a field application for mobile dispatching, to be used by all field personnel across the state. EdgeFrontier, an integration platform will enable interfaces to IT, dispatch and other systems to be built easily without the associated costs of custom development. Hexagon’s partner, Mahindra Defence Systems Limited, will implement the technology and will operationalize the state-wide “Dial 100” control room, slated for inauguration on October 2, 2016.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are pleased to partner with Uttar Pradesh Police for their state-wide, centralized dispatch system, Hexagon’s second state-wide implementation in India, following Madhya Pradesh Police. We are confident that Hexagon’s technology will help the police achieve its long-term goal of expanding incident management capabilities to other agencies across the state.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Uttar Pradesh Police Selects Hexagon Safety & Infrastructure for Largest Police Emergency Response System in India

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

U.S. Marine Corps to Deploy Intergraph Computer-Aided Dispatch to 13 Bases Worldwide

The U.S. Marine Corps (USMC), as part of the Consolidated Emergency Response System (CERS) program, will deploy Intergraph Computer-Aided Dispatch (I/CAD) software across 13 USMC bases throughout the world. With the support of Intergraph Government Solutions (IGS) and the Marine Corps Systems Command (MCSC), the CERS program office received a combined Milestone C and Full Deployment Decision approval for the software, a key step in the Department of Defense's acquisition process that enables the program to move forward with full system deployment.

Working with the MCSC team, approval was based on rigorous testing and engineering and the live operation of I/CAD at Marine Corps Air Station (MCAS) Cherry Point in North Carolina. Developed by IGS’ parent company, Hexagon Safety & Infrastructure, I/CAD was required to meet the stringent Risk Management Framework cybersecurity requirements of the Department of Defense and the U.S. Navy.

“Our live system acceptance at MCAS Cherry Point proved crucial to gaining Milestone C and Full Deployment Decision approval,” said Cameron Smith, IGS executive director of security solutions. “We’re very pleased with the result and look forward to continued expansion of I/CAD implementations within Marine Corps and other Department of Defense installations.”

Achieving Defense Acquisition System Milestone C and Full Deployment Decision approval allows the fielding of the CERS system to all USMC installations listed in the five-year, $23 million Indefinite Delivery, Indefinite Quantity (IDIQ) contract awarded to IGS in 2014. Also as part of the CERS program, the U.S. Navy has formally approved I/CAD for use within the Department of Navy networks through the U.S. Navy Application and Database Management System (DADMS) certification.

Much like the MCAS Cherry Point system, any Department of Defense implementations of I/CAD will provide installations with hardware and software to manage incoming 911 emergency calls and incident management components accurately and in real-time. Through I/CAD, Department of Defense first responders will receive all associated incident information, along with critical location-based hazard information, prior calls and a shared common map of the incident for superb situational awareness.

For more information, please visit www.intergraphgovsolutions.com.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Hexagon Safety & Infrastructure Presents Icon Awards to ESB Networks, Halton Regional Police Service and Madhya Pradesh Police

Hexagon Safety & Infrastructure presented ESB Networks Ltd., Halton Regional Police Service and Madhya Pradesh Police with Icon Awards for their visionary use of software to significantly benefit their customers, citizens and communities. Announced at HxGN LIVE, Hexagon’s annual conference, the Icon Awards are Hexagon Safety & Infrastructure’s highest customer award.

“We are proud to partner with industry leaders ESB Networks, Halton Regional Police Service and Madhya Pradesh Police,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honor to present these leading organizations with our Icon Award.”

ESB Networks

ESB Networks is the licensed operator of the electricity distribution system in the Republic of Ireland. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on aging IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services.

Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS) Ltd., ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems.

With it, ESB Networks has been able to successfully manage nearly 100,000 miles (160,000 kilometers) of electricity network, serve more than 2 million customers and improve the safety of its field crews.

“We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.”

Halton Regional Police Service

As part of the Greater Toronto Area, the Regional Municipality of Halton is experiencing Canada’s fastest population growth. To better manage growing demand on public safety services, Halton Regional Police Service created a new unit with a mandate to exploit data to make policing more efficient and effective. To conduct meaningful analysis, the agency first needed to transform its data into a useable form.

Halton Regional Police Service partnered with Hexagon to implement Hexagon’s Business Intelligence for Public Safety. Working with Hexagon, HRPS built a data warehouse that consolidated data from various sources.

Police data is now processed through the system. Each individual action performed by officers is time-stamped and classified based on the nature of the activity, and officer location and vehicle speed are also tracked and processed. The data is analyzed to enable proactive and preventative operations.

Armed with monthly, quarterly and annual performance measures, the agency can quantify officer activities, allowing supervisors to better determine how to allocate teams to improve public safety.

“Business analytics are very crucial to how we effectively deploy,” said Chief of Police Stephen Tanner, Halton Regional Police Service. “It's been an honor to have people from across Canada and other areas of the world recognize our efforts. It’s a fabulous testament to the work of our people to ensure continuous improvement.”

Madhya Pradesh Police

Madhya Pradesh is the second-largest state in India with 72 million people and 51 districts, many of which are in remote areas with limited access and connectivity to emergency services. Faced with geographic and infrastructure challenges, Madhya Pradesh Police sought to deploy a unified command-and-control system that would reduce response time and improve service to its citizens across the state.

Madhya Pradesh Police implemented an integrated suite of public safety software from Hexagon, including Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, and EdgeFrontier, an integration platform that enables the organization to develop interfaces to other IT systems. The solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s software aids Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes or less.

“As the response time of the police has reduced, people are much more confident of their safety and feel safer now,” said Additional Director General of Police Anvesh Mangalam, Madhya Pradesh Police. “We are the pioneers in this country, and it is one of the largest integrated emergency response systems in the world. Now every state in the country is trying to duplicate our efforts,” added Superintendent of Police Amit Saxena.

For videos of each organization and for more information on the Icon Awards, visit http://www.hexagonsafetyinfrastructure.com/icon-awards.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Gamma 2 Robotics Launches Fully Autonomous Security Robot, Partners with Hexagon Safety & Infrastructure

Gamma 2 Robotics, makers of the world’s first artificially intelligent autonomous security robots, today launched RAMSEE, a new security patrol robot, at HxGN LIVE, Hexagon’s international conference. The launch at HxGN LIVE is part of a new partnership with Hexagon Safety & Infrastructure, the global leader in public safety and security solutions.

RAMSEE is a physical presence that patrols autonomously without supervision and provides real-time data on intruders, motion, heat, fire, smoke, gas and more. As a human-machine interface it creates a powerful force multiplier.

“RAMSEE will change the world of security because it never rests and operates at a fraction of the cost paid for other security services,” said Lew Pincus, chief executive officer, Gamma 2 Robotics. “We built RAMSEE to be ideally suited for the overnight dull, dirty and dangerous patrols nobody wants to do. These are the jobs for which the security industry struggles to find staffing.”

The companies that provide security personnel as well as the end users of security services have been plagued with an inability to recruit staff, resulting in high turn-over and low reliability of manned security labor. By using RAMSEE as a force multiplier, safety and security can be delivered at a lower cost with greater reliability.

“Mobile sensor platforms, such as robots and drones, have the potential to disrupt public safety and security markets,” said Kalyn Sims, chief technology officer, Hexagon Safety & Infrastructure. “Through our partnership with Gamma 2 Robotics and other efforts, Hexagon is exploring the integration of mobile sensor platforms, command-and-control software and advanced analytics to enhance public safety and security.”

While useful in their own right, the value of robots and other mobile sensor platforms increases when integrated with other safety and security assets, such as video surveillance systems, access control systems, building automation systems and others, into command-and-control software for a comprehensive solution for threat detection, assessment and response.

At HxGN LIVE in Anaheim, Hexagon Safety & Infrastructure and Gamma 2 Robotics are demonstrating the capabilities of a comprehensive physical security information management (PSIM) solution featuring Hexagon’s command-and-control software and multiple security systems and sensors, including RAMSEE.

“We teamed with Hexagon Safety & Infrastructure and chose to launch our new line of security robots at HxGN LIVE because Hexagon’s global footprint and reputation for innovative solutions provide an international platform for our game-changing, disruptive technology in security services,” said Pincus.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

• A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
• A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
• A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
• An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

• A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
• A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
• A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
• An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

• A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
• A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
• A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
• An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

• A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
• A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
• A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
• An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

• A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
• A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
• A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
• An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Hexagon Safety & Infrastructure Unveils Latest Intergraph Computer-Aided Dispatch Software

Hexagon Safety & Infrastructure, the global leader in public safety and security solutions, has launched Intergraph Computer-Aided Dispatch (I/CAD) 9.4, the latest version of its suite of industry-leading incident management software. I/CAD 9.4 was unveiled at HxGN LIVE, Hexagon’s international conference.

I/CAD 9.4 delivers new and enhanced capabilities that will help public safety agencies deliver even faster response and more efficient use of resources. I/CAD 9.4 offers new functionality to support large event and incident command workflows, increase efficiency for mobile and web applications and enhance call-handling, including text messages. In addition to significant enhancements to existing I/CAD products, version 9.4 also provides a gateway to innovation, supporting a series of new products for dispatch, mobility, reporting and analytics that will launch throughout the coming year.

“The combination of new and enhanced products offers productivity gains in dispatch and field mobility, with streamlined workflows and improved user interaction,” said Peter Crosbie, product manager, Hexagon Safety & Infrastructure. “They also provide a host of new capabilities, from incident command workflows and text-to-911, to a new generation of responsive analytical dashboard and reporting capabilities.”

New capabilities in I/CAD 9.4 include functionality to support large event and incident command workflows, such as staging areas, critical remarks and event chronology. Usability improvements to web and mobile dispatch applications, including filtered displays and dynamic map content, will boost efficiency. The software also enhances call-handling through a new application for text messages to the public safety answering point (PSAP) and other functionality.

New products, compatible with I/CAD 9.4, to launch in coming months, include:

• A web-based dispatching application, offering lower total cost of ownership and a modernized user experience
• A powerful, yet simple to use and low-cost reporting and dashboard application to quickly generate reports, dashboards, and data visualizations of I/CAD and Intergraph inPURSUIT WebRMS records, as well as external or third-party data.
• A flexible and easy-to-use, self-serve, web-based analysis application to interactively search, discover, and explore large amounts of structured and unstructured data across multiple themes, including crimes, incidents and offenders.
• An integration hub for a public safety mobility ecosystem that will support the delivery of workflow-based mobile apps across dispatch, records management, physical security and analytics solutions.

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Madhya Pradesh Police Protect 72 Million Citizens with Hexagon Safety & Infrastructure Software

The Madhya Pradesh Police have implemented an integrated suite of public safety software from Hexagon Safety & Infrastructure for emergency call handling, officer dispatch and incident management in India’s second-largest state. Hexagon’s solution expands Madhya Pradesh Police’s incident response capabilities through map-based views of calls, events and units in the field. The agency’s field officers have in-car access to information in real time to optimize efficiency and improve situational awareness.

Hexagon’s dispatching, mobile and integration software aid Madhya Pradesh Police in dealing with nearly 100,000 calls per day from 51 cities. The solution has helped reduce response times in urban areas from 30-60 minutes to 5 minutes.

“Madhya Pradesh is the second-largest state in India with 51 districts and 72 million people. There are many remote areas, which have limited access and connectivity to emergency services,” said Additional Director General of Police (ADGP) Anvesh Mangalam of Madhya Pradesh Police. “Faced with geographical and infrastructure challenges, we needed a world-class command-and-control system that could reduce response time and raise the quality of response in reaching distressed citizens during emergencies.”

Madhya Pradesh Police’s solution features Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD), industry-leading incident management software, including Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching. The agency’s new dispatch system also includes EdgeFrontier, an integration platform that enables the organization to develop interfaces to IT systems, including dispatch and other systems used by fellow public agencies, without the associated costs of custom development.

Tapan Sharma, country manager for Hexagon Safety & Infrastructure in India, said, “We are proud to partner with Madhya Pradesh Police for the first state-wide dispatch system in India. We are confident that Hexagon’s technology will help Madhya Pradesh Police achieve its current and future goals – from more efficient incident management to seamless regional dispatching.”

The global leader in public safety and security, Hexagon Safety and Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity while reducing the total cost of ownership or mission-critical IT investments.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

Hexagon Safety & Infrastructure Software Aids Emergency Response in Gotthard Base Tunnel

On June 1, the world’s longest railway tunnel officially opened, featuring an Emergency Response System from Hexagon Safety & Infrastructure. As a subcontractor of Siemens Switzerland, Hexagon Safety & Infrastructure integrated its Intergraph Computer-Aided Dispatch (I/CAD) within the Gotthard Base Tunnel’s two Tunnel Control Systems.

AlpTransit Gotthard Ltd., a wholly owned subsidiary of Swiss Federal Railways (SBB), is the constructor of the Gotthard axis of the new rail link from the north to the south through the Alps. Seventeen years after the first blast in the main duct, the Gotthard Base Tunnel consists of two 57-kilometers-long single-track tubes. With a rock overburden of up to 2,300 meters, the Gotthard Base Tunnel is also the world's deepest railway tunnel constructed to date. The scheduled commercial services will start in December 2016.

Solving operations-related tasks is a major aspect of the work of the Gotthard Base Tunnel. Two fully redundant Tunnel Control Systems have been implemented by Siemens Switzerland in two separate Tunnel Control Centers at the north and south portals, respectively, to control and monitor all the tunnel’s electrical systems. An essential part of these Tunnel Control Systems is emergency handling in terms of monitoring emergency procedures and informing the operator in case procedures are not initiated automatically and correctly. Leveraging four operational seats of Hexagon’s I/CAD, the Emergency Response System is an integrated element of the Tunnel Control Systems.

“Security is paramount in the Gotthard Base Tunnel,” said Peter Müller, Project Manager of the Tunnel Control System, Siemens Switzerland. “And as a key tool fully integrated in the Tunnel Control Systems, Hexagon’s software solution ensures the necessary and proper steps for all cases of incident response.”

I/CAD is the key system for the management of events, such as trains stuck in the tunnels, fires in the tunnels, incidents on track construction sites or extreme weather events affecting the infrastructure. In case of an incident, Hexagon’s dispatching system supports operating personnel via checklists, situation plans and instructions to schedule and mobilize intervention teams. The system also provides a convenient way to monitor intervention areas.

“Gotthard Base Tunnel is a project of the century in respect to engineering, transportation and security,” said Maximilian Weber, senior vice president, EMEA, Hexagon Safety & Infrastructure. “We are proud that our software can help to maintain safe and efficient operations in this key rail link.”

Hexagon Safety & Infrastructure’s proven, integrated rail solutions help operators balance multiple factors – from safety to capacity to quality of service – to achieve success. Its asset management solutions support networks that carry half of Europe’s heavy rail passengers, while its safety and security solutions protect 5 billion rail passengers a year in North America and Europe.

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments. 

New Mexico Chooses Hexagon Safety & Infrastructure for State-wide Public Safety Dispatch System

The New Mexico Department of Public Safety has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its state-wide incident management system. For use by the New Mexico State Police, the computer-aided dispatch (CAD), mobile and analytics solution will improve call handling and dispatching, enhance officer response and enable agency-wide reporting.

Replacing a decades-old system, the Hexagon solution will modernize the Department of Public Safety’s incident management capabilities by providing a robust platform to meet the high demands of its dispatching operations and field units. The solution will also help the agency achieve its long-term goal of expanding incident management capabilities to other agencies across the state. 

“We required a configurable dispatch and mobile solution that could enhance our current operating processes and also support our efforts to create a state-wide incident management system,” said Cesario Alvillar, project management bureau chief, New Mexico Department of Public Safety. “The Hexagon solution will help us meet our goals through a modern, scalable platform built for future growth.”

“The New Mexico State Police is pleased to partner with Hexagon Safety & Infrastructure as our provider for the state-wide Intergraph CAD system,” said New Mexico State Police Chief Pete Kassetas. “My number one priority as chief is keeping our communities and officers safe. The Intergraph CAD system will enable us to improve our ability to serve the public and allow us to function overall in a more effective manner,”

The Department of Public Safety’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by the multiple New Mexico State Police dispatch centers located throughout New Mexico. The suite includes Mobile for Public Safety, a powerful in-vehicle, field application for mobile dispatching, which will be used by all field personnel across the state. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.

“Hexagon’s solution will help the New Mexico Department of Public Safety support and expand its incident management capabilities,” said Hank DiPietro, vice president and general manager for U.S. public safety, Hexagon Safety & Infrastructure. “As the department continues on the path to a state-wide dispatch system, our solution will be instrumental to helping it achieve its long-term operational goals and technology needs.”

The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.