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The Kansas City, Missouri, Police Department has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for use in its communications center and police vehicles. The dispatching and mobile solution will aid police in managing incidents and emergencies and serves as the first step toward the creation of a regional dispatch system.
Replacing a legacy system, the Hexagon solution will help modernize the technology foundation that enables Kansas City Police Department operations. Its scalability and ease of integration will also aid the department’s efforts to connect its IT systems with neighboring jurisdictions, including Overland Park and Johnson County, Kansas (also Hexagon customers), for seamless regional dispatching.
“Hexagon’s proven solution provides us with a highly adaptable system, configurable to meet our needs and workflows,” said Director of Information Services Mike Grigsby, Kansas City Police Department. “With Hexagon’s dispatching and mobile software, we are positioned to expand our service offerings through interoperable regional solutions.”
The police department’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used at the department’s primary dispatch center and remote back-up facility. The suite includes Mobile for Public Safety, a powerful in-vehicle application, which will be used by all field officers. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.
“Hexagon’s solution will help the Kansas City Police Department meet its current and future goals, from more efficient incident management to regional interoperability,” said Hank DiPietro, vice president and general manager, U.S. public safety, Hexagon Safety & Infrastructure. “Kansas City will benefit from the same robust system that serves New York City, Boston and many other major metro areas.”
The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
The Kansas City, Missouri, Police Department has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for use in its communications center and police vehicles. The dispatching and mobile solution will aid police in managing incidents and emergencies and serves as the first step toward the creation of a regional dispatch system.
Replacing a legacy system, the Hexagon solution will help modernize the technology foundation that enables Kansas City Police Department operations. Its scalability and ease of integration will also aid the department’s efforts to connect its IT systems with neighboring jurisdictions, including Overland Park and Johnson County, Kansas (also Hexagon customers), for seamless regional dispatching.
“Hexagon’s proven solution provides us with a highly adaptable system, configurable to meet our needs and workflows,” said Director of Information Services Mike Grigsby, Kansas City Police Department. “With Hexagon’s dispatching and mobile software, we are positioned to expand our service offerings through interoperable regional solutions.”
The police department’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used at the department’s primary dispatch center and remote back-up facility. The suite includes Mobile for Public Safety, a powerful in-vehicle application, which will be used by all field officers. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.
“Hexagon’s solution will help the Kansas City Police Department meet its current and future goals, from more efficient incident management to regional interoperability,” said Hank DiPietro, vice president and general manager, U.S. public safety, Hexagon Safety & Infrastructure. “Kansas City will benefit from the same robust system that serves New York City, Boston and many other major metro areas.”
The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
The Kansas City, Missouri, Police Department has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for use in its communications center and police vehicles. The dispatching and mobile solution will aid police in managing incidents and emergencies and serves as the first step toward the creation of a regional dispatch system.
Replacing a legacy system, the Hexagon solution will help modernize the technology foundation that enables Kansas City Police Department operations. Its scalability and ease of integration will also aid the department’s efforts to connect its IT systems with neighboring jurisdictions, including Overland Park and Johnson County, Kansas (also Hexagon customers), for seamless regional dispatching.
“Hexagon’s proven solution provides us with a highly adaptable system, configurable to meet our needs and workflows,” said Director of Information Services Mike Grigsby, Kansas City Police Department. “With Hexagon’s dispatching and mobile software, we are positioned to expand our service offerings through interoperable regional solutions.”
The police department’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used at the department’s primary dispatch center and remote back-up facility. The suite includes Mobile for Public Safety, a powerful in-vehicle application, which will be used by all field officers. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.
“Hexagon’s solution will help the Kansas City Police Department meet its current and future goals, from more efficient incident management to regional interoperability,” said Hank DiPietro, vice president and general manager, U.S. public safety, Hexagon Safety & Infrastructure. “Kansas City will benefit from the same robust system that serves New York City, Boston and many other major metro areas.”
The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
The Kansas City, Missouri, Police Department has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for use in its communications center and police vehicles. The dispatching and mobile solution will aid police in managing incidents and emergencies and serves as the first step toward the creation of a regional dispatch system.
Replacing a legacy system, the Hexagon solution will help modernize the technology foundation that enables Kansas City Police Department operations. Its scalability and ease of integration will also aid the department’s efforts to connect its IT systems with neighboring jurisdictions, including Overland Park and Johnson County, Kansas (also Hexagon customers), for seamless regional dispatching.
“Hexagon’s proven solution provides us with a highly adaptable system, configurable to meet our needs and workflows,” said Director of Information Services Mike Grigsby, Kansas City Police Department. “With Hexagon’s dispatching and mobile software, we are positioned to expand our service offerings through interoperable regional solutions.”
The police department’s solution features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used at the department’s primary dispatch center and remote back-up facility. The suite includes Mobile for Public Safety, a powerful in-vehicle application, which will be used by all field officers. The agency’s new system also features EdgeFrontier, an integration platform that will enable it to quickly build new interfaces to other dispatch and IT systems without the associated costs of custom development.
“Hexagon’s solution will help the Kansas City Police Department meet its current and future goals, from more efficient incident management to regional interoperability,” said Hank DiPietro, vice president and general manager, U.S. public safety, Hexagon Safety & Infrastructure. “Kansas City will benefit from the same robust system that serves New York City, Boston and many other major metro areas.”
The global leader in public safety and security, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
Pure Force and Rescue Corporation has deployed a nationwide emergency call app and coordinated emergency dispatching system, built upon Hexagon Safety & Infrastructure software, across 30 cities in Philippines. The technologies help police, fire and rescue and emergency medical services agencies decrease response times and more effectively manage incidents and emergencies.
The Metro Manila Development Authority, the Philippine National Police and the Bureau of Fire Protection are among the leading agencies that have implemented the solution in partnership with Pure Force, a private initiative formed to support public safety in Philippines.
“The Hexagon software used by Pure Force will decrease and mitigate crime in the city of Manila,” said Manila Vice Mayor Francisco ‘Isko Moreno’ Domagoso. “Our citizens will sleep soundly during the night because things are being done.”
With Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), Pure Force’s command center benefits from a common operating picture that facilitates the sharing of critical information among agencies and in different cities across the country. Intergraph Mobile Responder, an app for smartphones and tablets, extends incident management capabilities to first responders in the field, providing access to real-time data, which improves situational awareness. In addition, members of the public can now call for help from a single emergency number or from Pure Force’s citizen mobile app irrespective of the city in which they are located.
In addition to Manila, the nation’s capital, Pure Force has also deployed the Hexagon solutions in Aklan, Butuan, Cebu city, Cebu Bogo, Cebu Consolacion, Cebu Mandaue, Caloocan, Davao, Las Piñas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Pateros, Quezon city, Rodriguez Rizal, San Mateo Rizal, San Jose del Monte, San Juan, Taguig and Valenzuela.
Specializing in search and rescue operations, Pure Force is in the process of donating the mission-critical Hexagon software to every city and plans on leveraging more of Hexagon’s suite of solutions to expand its coverage nationwide. In 2015, Pure Force was presented with Hexagon Safety & Infrastructure’s Icon Award, the highest customer award, for its use of innovation to better serve its citizens and communities.
The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
Pure Force and Rescue Corporation has deployed a nationwide emergency call app and coordinated emergency dispatching system, built upon Hexagon Safety & Infrastructure software, across 30 cities in Philippines. The technologies help police, fire and rescue and emergency medical services agencies decrease response times and more effectively manage incidents and emergencies.
The Metro Manila Development Authority, the Philippine National Police and the Bureau of Fire Protection are among the leading agencies that have implemented the solution in partnership with Pure Force, a private initiative formed to support public safety in Philippines.
“The Hexagon software used by Pure Force will decrease and mitigate crime in the city of Manila,” said Manila Vice Mayor Francisco ‘Isko Moreno’ Domagoso. “Our citizens will sleep soundly during the night because things are being done.”
With Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), Pure Force’s command center benefits from a common operating picture that facilitates the sharing of critical information among agencies and in different cities across the country. Intergraph Mobile Responder, an app for smartphones and tablets, extends incident management capabilities to first responders in the field, providing access to real-time data, which improves situational awareness. In addition, members of the public can now call for help from a single emergency number or from Pure Force’s citizen mobile app irrespective of the city in which they are located.
In addition to Manila, the nation’s capital, Pure Force has also deployed the Hexagon solutions in Aklan, Butuan, Cebu city, Cebu Bogo, Cebu Consolacion, Cebu Mandaue, Caloocan, Davao, Las Piñas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Pateros, Quezon city, Rodriguez Rizal, San Mateo Rizal, San Jose del Monte, San Juan, Taguig and Valenzuela.
Specializing in search and rescue operations, Pure Force is in the process of donating the mission-critical Hexagon software to every city and plans on leveraging more of Hexagon’s suite of solutions to expand its coverage nationwide. In 2015, Pure Force was presented with Hexagon Safety & Infrastructure’s Icon Award, the highest customer award, for its use of innovation to better serve its citizens and communities.
The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
Pure Force and Rescue Corporation has deployed a nationwide emergency call app and coordinated emergency dispatching system, built upon Hexagon Safety & Infrastructure software, across 30 cities in Philippines. The technologies help police, fire and rescue and emergency medical services agencies decrease response times and more effectively manage incidents and emergencies.
The Metro Manila Development Authority, the Philippine National Police and the Bureau of Fire Protection are among the leading agencies that have implemented the solution in partnership with Pure Force, a private initiative formed to support public safety in Philippines.
“The Hexagon software used by Pure Force will decrease and mitigate crime in the city of Manila,” said Manila Vice Mayor Francisco ‘Isko Moreno’ Domagoso. “Our citizens will sleep soundly during the night because things are being done.”
With Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), Pure Force’s command center benefits from a common operating picture that facilitates the sharing of critical information among agencies and in different cities across the country. Intergraph Mobile Responder, an app for smartphones and tablets, extends incident management capabilities to first responders in the field, providing access to real-time data, which improves situational awareness. In addition, members of the public can now call for help from a single emergency number or from Pure Force’s citizen mobile app irrespective of the city in which they are located.
In addition to Manila, the nation’s capital, Pure Force has also deployed the Hexagon solutions in Aklan, Butuan, Cebu city, Cebu Bogo, Cebu Consolacion, Cebu Mandaue, Caloocan, Davao, Las Piñas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Pateros, Quezon city, Rodriguez Rizal, San Mateo Rizal, San Jose del Monte, San Juan, Taguig and Valenzuela.
Specializing in search and rescue operations, Pure Force is in the process of donating the mission-critical Hexagon software to every city and plans on leveraging more of Hexagon’s suite of solutions to expand its coverage nationwide. In 2015, Pure Force was presented with Hexagon Safety & Infrastructure’s Icon Award, the highest customer award, for its use of innovation to better serve its citizens and communities.
The global leader in public safety and security solutions, Hexagon Safety & Infrastructure helps protect 1 in 12 people worldwide. By improving the quality, accuracy and availability of critical information, Hexagon’s integrated solutions increase public safety and security performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
Hexagon Safety & Infrastructure has launched Intergraph NetWorks, a flexible software suite that provides utilities and communications companies with secure, real-time access to location-based engineering and operational data and capabilities across the enterprise. Easy to configure and powerful to use, Intergraph NetWorks unlocks value in existing geospatial investments. It enhances the reach, quality and currency of enterprise information, while improving business processes and capabilities.
Intergraph NetWorks helps address an important need for companies that manage electric, gas, telecommunications and water networks and services: the ability to exploit network information more extensively. By leveraging web services to simplify the development and maintenance of interfaces, integrations and task-oriented portal and mobile applications, Intergraph NetWorks connects the enterprise to the Intergraph G/Technology network model, making it available and usable wherever needed -- by planners, call center staff, operations center personnel, field crews and even customers.
“Intergraph NetWorks greatly increases the value businesses can derive from existing geospatial investments. It extends their reach beyond the core users – making the network model more accessible and more useable,” said Dan Retzer, senior vice president of global product development, Hexagon Safety & Infrastructure. “With access to this information, companies can improve business agility, making more informed, quicker decisions. They can better adapt to changing needs and requirements. Notably, this also helps reduce costs, errors and delays in maintaining and sharing data, improving productivity for both IT and operational tasks.”
Intergraph NetWorks leverages the network model and business rules established in Intergraph G/Technology, a product suite that enables operators to maintain a definitive source of reliable, location-based information describing their facility network and its connectivity. Intergraph NetWorks establishes a foundation of standards-based web services that provide the widest range of users and software to access, visualize, update and add network data. It offers far greater flexibility and choice than web mapping and mobile GIS tools in how data and functionality are accessed and deployed and provides a range of critical enterprise capabilities out-of-the-box. By connecting users across the enterprise with the network model and supporting new applications, Intergraph NetWorks increases the value of network data, while reducing costs.
The product suite includes Intergraph NetWorks Portal and Intergraph NetWorks Mobile. Intergraph NetWorks Portal quickly configures and deploys websites that combine reliable and up-to-date network engineering and operational information with rich capabilities, giving users the ability to browse, visualize, analyze, update and add network data. Through a configurable and easy-to-use interface, Intergraph NetWorks Portal provides a more complete information picture that is specific to business functions and users across the enterprise and beyond.
Intergraph NetWorks Mobile deploys task-oriented apps on consumer mobile devices that securely connect the field to current and authoritative network information. With tools that are more usable by more personnel, Intergraph NetWorks Mobile improves adoption rates and reduces the total cost of ownership for field solutions by leveraging the ubiquity of consumer mobile platforms. Intergraph NetWorks and Intergraph NetWorks Portal are available now, while Intergraph NetWorks Mobile will be available in mid-2016.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.
Hexagon Safety & Infrastructure has launched Intergraph NetWorks, a flexible software suite that provides utilities and communications companies with secure, real-time access to location-based engineering and operational data and capabilities across the enterprise. Easy to configure and powerful to use, Intergraph NetWorks unlocks value in existing geospatial investments. It enhances the reach, quality and currency of enterprise information, while improving business processes and capabilities.
Intergraph NetWorks helps address an important need for companies that manage electric, gas, telecommunications and water networks and services: the ability to exploit network information more extensively. By leveraging web services to simplify the development and maintenance of interfaces, integrations and task-oriented portal and mobile applications, Intergraph NetWorks connects the enterprise to the Intergraph G/Technology network model, making it available and usable wherever needed -- by planners, call center staff, operations center personnel, field crews and even customers.
“Intergraph NetWorks greatly increases the value businesses can derive from existing geospatial investments. It extends their reach beyond the core users – making the network model more accessible and more useable,” said Dan Retzer, senior vice president of global product development, Hexagon Safety & Infrastructure. “With access to this information, companies can improve business agility, making more informed, quicker decisions. They can better adapt to changing needs and requirements. Notably, this also helps reduce costs, errors and delays in maintaining and sharing data, improving productivity for both IT and operational tasks.”
Intergraph NetWorks leverages the network model and business rules established in Intergraph G/Technology, a product suite that enables operators to maintain a definitive source of reliable, location-based information describing their facility network and its connectivity. Intergraph NetWorks establishes a foundation of standards-based web services that provide the widest range of users and software to access, visualize, update and add network data. It offers far greater flexibility and choice than web mapping and mobile GIS tools in how data and functionality are accessed and deployed and provides a range of critical enterprise capabilities out-of-the-box. By connecting users across the enterprise with the network model and supporting new applications, Intergraph NetWorks increases the value of network data, while reducing costs.
The product suite includes Intergraph NetWorks Portal and Intergraph NetWorks Mobile. Intergraph NetWorks Portal quickly configures and deploys websites that combine reliable and up-to-date network engineering and operational information with rich capabilities, giving users the ability to browse, visualize, analyze, update and add network data. Through a configurable and easy-to-use interface, Intergraph NetWorks Portal provides a more complete information picture that is specific to business functions and users across the enterprise and beyond.
Intergraph NetWorks Mobile deploys task-oriented apps on consumer mobile devices that securely connect the field to current and authoritative network information. With tools that are more usable by more personnel, Intergraph NetWorks Mobile improves adoption rates and reduces the total cost of ownership for field solutions by leveraging the ubiquity of consumer mobile platforms. Intergraph NetWorks and Intergraph NetWorks Portal are available now, while Intergraph NetWorks Mobile will be available in mid-2016.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.
Hexagon Safety & Infrastructure has launched Intergraph NetWorks, a flexible software suite that provides utilities and communications companies with secure, real-time access to location-based engineering and operational data and capabilities across the enterprise. Easy to configure and powerful to use, Intergraph NetWorks unlocks value in existing geospatial investments. It enhances the reach, quality and currency of enterprise information, while improving business processes and capabilities.
Intergraph NetWorks helps address an important need for companies that manage electric, gas, telecommunications and water networks and services: the ability to exploit network information more extensively. By leveraging web services to simplify the development and maintenance of interfaces, integrations and task-oriented portal and mobile applications, Intergraph NetWorks connects the enterprise to the Intergraph G/Technology network model, making it available and usable wherever needed -- by planners, call center staff, operations center personnel, field crews and even customers.
“Intergraph NetWorks greatly increases the value businesses can derive from existing geospatial investments. It extends their reach beyond the core users – making the network model more accessible and more useable,” said Dan Retzer, senior vice president of global product development, Hexagon Safety & Infrastructure. “With access to this information, companies can improve business agility, making more informed, quicker decisions. They can better adapt to changing needs and requirements. Notably, this also helps reduce costs, errors and delays in maintaining and sharing data, improving productivity for both IT and operational tasks.”
Intergraph NetWorks leverages the network model and business rules established in Intergraph G/Technology, a product suite that enables operators to maintain a definitive source of reliable, location-based information describing their facility network and its connectivity. Intergraph NetWorks establishes a foundation of standards-based web services that provide the widest range of users and software to access, visualize, update and add network data. It offers far greater flexibility and choice than web mapping and mobile GIS tools in how data and functionality are accessed and deployed and provides a range of critical enterprise capabilities out-of-the-box. By connecting users across the enterprise with the network model and supporting new applications, Intergraph NetWorks increases the value of network data, while reducing costs.
The product suite includes Intergraph NetWorks Portal and Intergraph NetWorks Mobile. Intergraph NetWorks Portal quickly configures and deploys websites that combine reliable and up-to-date network engineering and operational information with rich capabilities, giving users the ability to browse, visualize, analyze, update and add network data. Through a configurable and easy-to-use interface, Intergraph NetWorks Portal provides a more complete information picture that is specific to business functions and users across the enterprise and beyond.
Intergraph NetWorks Mobile deploys task-oriented apps on consumer mobile devices that securely connect the field to current and authoritative network information. With tools that are more usable by more personnel, Intergraph NetWorks Mobile improves adoption rates and reduces the total cost of ownership for field solutions by leveraging the ubiquity of consumer mobile platforms. Intergraph NetWorks and Intergraph NetWorks Portal are available now, while Intergraph NetWorks Mobile will be available in mid-2016.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, enhance customer satisfaction, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure provides solutions to hundreds of utilities and communications customers around the globe, supporting network engineering, network operations, customer services, sales and marketing and physical security.
Jan Floriánek nastoupil do firmy Hrdlička hned po absolvování oboru Geodézie a kartografie na Stavební fakultě ČVUT v Praze. Po dvaceti letech práce mu Martin Hrdlička, majitel stejnojmenné firmy se…
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MicroStation Connections, USA
Read the articleA consortium of Australian motoring clubs serving 2.8 million customers has selected Hexagon Safety & Infrastructure to provide a cloud-based platform for roadside assistance. With the selection of Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) software, the participating clubs will benefit, for the first time, from shared roadside assistance technologies.
Comprised of Royal Automobile Club of Queensland, Royal Automobile Club of Western Australia and Royal Automobile Association of South Australia, the Australian Club Consortium (ACC) was formed to promote inter-club collaboration and shared IT platforms and services. The consortium’s Common Australian Roadside Assistance System (CARS) program was initiated to deliver a common roadside assistance platform.
Glenn Toms, chairman of the CARS program steering committee and director of ACC, said, “We deliver world class service to our members, and we are broadening our membership proposition by implementing a common technology layer to support future initiatives. The I/CAD solution is built on global technology, and advances in that technology will be made available to us from across the globe. This puts us in a strong position to meet rapidly changing trends and innovation in the automotive industry.”
Roadside assistance services contribute to safer and less congested roads by aiding stranded motorists and clearing blockages and potential hazards. The participating clubs have always worked to deliver efficient and quality service to their members. They want to ensure they keep pace with the rapid advancement of automotive technology, leverage technology innovations and deliver efficiency improvements for their businesses.
The consortium selected Hexagon for the CARS program because of the company’s technical capabilities, industry knowledge and ability to deliver a unified and powerful solution to support the clubs’ current business requirements and future goals. The Hexagon systems will enable the clubs to run multiple operations from a single solution with the flexibility of cloud infrastructure; identify the caller, location and, in most cases, automatically dispatch the closest or most relevant assistance vehicle in the area; and locate members and staff in the field geospatially in real time. The solution also supports the supply of vital spare parts, management of external service providers and expansion through new business offerings.
The specific Hexagon software selected for the CARS features I/CAD, a suite of industry-leading incident management software, including Intergraph Mobile Responder, which extends dispatch capabilities to mobile devices, and EdgeFrontier, a platform that will enable seamless integration to the clubs’ IT systems. The solution also includes software from Surefire Systems, providing for point-of-sale and inventory capability. The consortium will roll out the systems to participating clubs through 2017.
“In selecting Hexagon’s dispatch and mobile systems, the Australian Club Consortium benefits from a common platform to meet the clubs’ needs now and into the future,” said Andrew Munro, senior vice president, Asia Pacific, Hexagon Safety & Infrastructure. "Our interoperable and scalable systems, deployed in the cloud, provide the clubs with a robust and reliable solution to support millions of drivers across Australia.”
Roadside assistance solutions from Hexagon Safety and Infrastructure (formerly known as Intergraph Security, Government & Infrastructure) support some of the world’s largest automobile clubs, including one system that handles nearly 6 million calls per year.
A consortium of Australian motoring clubs serving 2.8 million customers has selected Hexagon Safety & Infrastructure to provide a cloud-based platform for roadside assistance. With the selection of Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) software, the participating clubs will benefit, for the first time, from shared roadside assistance technologies.
Comprised of Royal Automobile Club of Queensland, Royal Automobile Club of Western Australia and Royal Automobile Association of South Australia, the Australian Club Consortium (ACC) was formed to promote inter-club collaboration and shared IT platforms and services. The consortium’s Common Australian Roadside Assistance System (CARS) program was initiated to deliver a common roadside assistance platform.
Glenn Toms, chairman of the CARS program steering committee and director of ACC, said, “We deliver world class service to our members, and we are broadening our membership proposition by implementing a common technology layer to support future initiatives. The I/CAD solution is built on global technology, and advances in that technology will be made available to us from across the globe. This puts us in a strong position to meet rapidly changing trends and innovation in the automotive industry.”
Roadside assistance services contribute to safer and less congested roads by aiding stranded motorists and clearing blockages and potential hazards. The participating clubs have always worked to deliver efficient and quality service to their members. They want to ensure they keep pace with the rapid advancement of automotive technology, leverage technology innovations and deliver efficiency improvements for their businesses.
The consortium selected Hexagon for the CARS program because of the company’s technical capabilities, industry knowledge and ability to deliver a unified and powerful solution to support the clubs’ current business requirements and future goals. The Hexagon systems will enable the clubs to run multiple operations from a single solution with the flexibility of cloud infrastructure; identify the caller, location and, in most cases, automatically dispatch the closest or most relevant assistance vehicle in the area; and locate members and staff in the field geospatially in real time. The solution also supports the supply of vital spare parts, management of external service providers and expansion through new business offerings.
The specific Hexagon software selected for the CARS features I/CAD, a suite of industry-leading incident management software, including Intergraph Mobile Responder, which extends dispatch capabilities to mobile devices, and EdgeFrontier, a platform that will enable seamless integration to the clubs’ IT systems. The solution also includes software from Surefire Systems, providing for point-of-sale and inventory capability. The consortium will roll out the systems to participating clubs through 2017.
“In selecting Hexagon’s dispatch and mobile systems, the Australian Club Consortium benefits from a common platform to meet the clubs’ needs now and into the future,” said Andrew Munro, senior vice president, Asia Pacific, Hexagon Safety & Infrastructure. "Our interoperable and scalable systems, deployed in the cloud, provide the clubs with a robust and reliable solution to support millions of drivers across Australia.”
Roadside assistance solutions from Hexagon Safety and Infrastructure (formerly known as Intergraph Security, Government & Infrastructure) support some of the world’s largest automobile clubs, including one system that handles nearly 6 million calls per year.
A consortium of Australian motoring clubs serving 2.8 million customers has selected Hexagon Safety & Infrastructure to provide a cloud-based platform for roadside assistance. With the selection of Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) software, the participating clubs will benefit, for the first time, from shared roadside assistance technologies.
Comprised of Royal Automobile Club of Queensland, Royal Automobile Club of Western Australia and Royal Automobile Association of South Australia, the Australian Club Consortium (ACC) was formed to promote inter-club collaboration and shared IT platforms and services. The consortium’s Common Australian Roadside Assistance System (CARS) program was initiated to deliver a common roadside assistance platform.
Glenn Toms, chairman of the CARS program steering committee and director of ACC, said, “We deliver world class service to our members, and we are broadening our membership proposition by implementing a common technology layer to support future initiatives. The I/CAD solution is built on global technology, and advances in that technology will be made available to us from across the globe. This puts us in a strong position to meet rapidly changing trends and innovation in the automotive industry.”
Roadside assistance services contribute to safer and less congested roads by aiding stranded motorists and clearing blockages and potential hazards. The participating clubs have always worked to deliver efficient and quality service to their members. They want to ensure they keep pace with the rapid advancement of automotive technology, leverage technology innovations and deliver efficiency improvements for their businesses.
The consortium selected Hexagon for the CARS program because of the company’s technical capabilities, industry knowledge and ability to deliver a unified and powerful solution to support the clubs’ current business requirements and future goals. The Hexagon systems will enable the clubs to run multiple operations from a single solution with the flexibility of cloud infrastructure; identify the caller, location and, in most cases, automatically dispatch the closest or most relevant assistance vehicle in the area; and locate members and staff in the field geospatially in real time. The solution also supports the supply of vital spare parts, management of external service providers and expansion through new business offerings.
The specific Hexagon software selected for the CARS features I/CAD, a suite of industry-leading incident management software, including Intergraph Mobile Responder, which extends dispatch capabilities to mobile devices, and EdgeFrontier, a platform that will enable seamless integration to the clubs’ IT systems. The solution also includes software from Surefire Systems, providing for point-of-sale and inventory capability. The consortium will roll out the systems to participating clubs through 2017.
“In selecting Hexagon’s dispatch and mobile systems, the Australian Club Consortium benefits from a common platform to meet the clubs’ needs now and into the future,” said Andrew Munro, senior vice president, Asia Pacific, Hexagon Safety & Infrastructure. "Our interoperable and scalable systems, deployed in the cloud, provide the clubs with a robust and reliable solution to support millions of drivers across Australia.”
Roadside assistance solutions from Hexagon Safety and Infrastructure (formerly known as Intergraph Security, Government & Infrastructure) support some of the world’s largest automobile clubs, including one system that handles nearly 6 million calls per year.
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Huffington Post Australia
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CAD Digest, USA
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AEC Cafe, USA
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AEC Cafe, USA
Read the articleZávody Formule 1 nejspíš znáte. Ale závody dronů? V Dubaji zítra začínají. Závod se bude konat ve Skydive Dubai (Palm Drop Zone) ve dnech 11. a 12. března 2016. Ceny…
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